Overview
Glass City Healthcare, located in Toledo, Ohio, provides a range of healthcare services aimed at supporting individuals with varying needs. The facility has garnered mixed reviews from families, highlighting both positive aspects of care and some areas of concern.
Services & Support
Glass City Healthcare offers rehabilitation services, including physical therapy, to help residents recover from surgeries and improve their mobility. Many families have noted the dedication of the therapy staff, with some reporting significant improvements in their loved ones’ conditions as a result of the care received.
Care Approach & Staff
The staff at Glass City Healthcare includes nurses and aides who have been described as caring and attentive by some families. Positive feedback emphasizes the communication and support provided by the team, particularly when addressing residents’ needs. However, there have also been criticisms regarding the rudeness of some staff members, which has affected the overall experience for certain families.
Who They Serve
The facility caters to individuals requiring rehabilitation and long-term care. Families have reported a range of experiences, from positive outcomes in recovery to concerns over the consistency of care provided to residents with various needs.
Levels of Care
Glass City Healthcare provides a continuum of care that includes physical therapy and support for residents recovering from significant medical procedures. The facility aims to assist residents in regaining independence and improving their quality of life.
Dining & Activities
While specific details about dining options were not extensively covered, some reviews mentioned issues with food quality and meal selection, indicating that residents did not always receive their desired meals or that food was sometimes served cold.
Room for Improvement
Feedback from families indicates that there are areas where Glass City Healthcare could enhance its services. Concerns were raised about staff communication, the handling of personal belongings, and the overall consistency of care. Addressing these issues could significantly improve the experience for both residents and their families.
Summary
In summary, Glass City Healthcare in Toledo, Ohio, offers rehabilitation and long-term care services with a focus on physical therapy. While many families appreciate the dedication of the staff and the positive outcomes achieved through therapy, there are notable concerns regarding staff interactions and the management of residents’ needs. Families considering this facility should weigh the positive experiences against the reported challenges to make an informed decision.
