Overview
Franciscan Care Center, located in Toledo, Ohio, offers skilled nursing care and rehabilitation in a supportive environment. The facility emphasizes the individuality and dignity of its residents, with a professional nursing staff dedicated to monitoring medical conditions and providing personalized care plans. The team collaborates closely with residents and their families to ensure that care plans are adjusted as needs evolve, promoting active involvement in every decision.
Services & Support
Franciscan Care Center provides a range of services including skilled nursing, rehabilitation, and respite care. The facility aims to enhance the physical, emotional, and spiritual well-being of its residents. While the center promotes a home-like setting with a lush courtyard and a variety of social opportunities, some reviews indicate concerns regarding staff availability and responsiveness.
Care Approach & Staff
The care approach at Franciscan Care Center is rooted in the Franciscan tradition of compassionate care. Staff members are described as kind and supportive, particularly in therapy and nursing roles. However, multiple reviews highlight a significant issue with staffing levels, leading to delays in response times for patient calls and basic care needs such as bathing and changing.
Who They Serve
Franciscan Care Center serves a diverse population, including elderly individuals requiring extensive rehabilitation services. The facility is open to residents of all faiths and aims to create a welcoming environment for those in need of skilled nursing and rehabilitation.
Living Options & Amenities
The center offers a range of living options, focusing on skilled nursing and rehabilitation. Residents have access to a clean environment, spacious rooms, and various activities designed to engage and support them. However, some reviews express dissatisfaction with the maintenance of personal hygiene and cleanliness during stays.
Dining & Activities
Dining experiences at Franciscan Care Center have received mixed feedback. While some residents appreciate the food, others have reported issues with meal quality and service. The facility also hosts various activities to promote social interaction, although the effectiveness of these programs may be impacted by staffing shortages.
What Families Say
Feedback from families is varied. Some express gratitude for the care and kindness shown by the staff, while others raise serious concerns regarding neglect and inadequate attention to residents’ needs. Issues such as long wait times for assistance, lack of proper hygiene care, and insufficient communication about care plans have been noted.
Room for Improvement
Several reviews indicate a need for improvement in staff-to-resident ratios and overall responsiveness to care requests. Families have reported delays in addressing basic needs, such as bathing and changing, which can lead to discomfort for residents. Enhanced training and better staffing levels could help address these concerns.
Summary
Franciscan Care Center strives to provide compassionate care in a clean and supportive environment. While many families appreciate the kindness of the staff and the facility’s amenities, concerns about staffing levels and the quality of personal care underscore the need for improvement. Families considering this center are encouraged to conduct thorough research and visit the facility to assess its suitability for their loved ones.
