Overview
Concord Care Center of Toledo, located in Toledo, Ohio, is a Medicare- and Medicaid-certified skilled nursing facility that specializes in providing care for the mental health population. The center offers both short-term rehabilitation and long-term skilled nursing care, aiming to create a secure and comfortable environment for its residents.
Services & Support
Concord Care Center offers a comprehensive range of services, including skilled nursing, rehabilitation, memory care, and respite care. The facility is designed to support residents in reaching their treatment goals while providing education and connecting them with services that promote health after discharge. The staff includes a team of physicians, social workers, and nutritionists who work collaboratively to ensure residents receive well-rounded care.
Care Approach & Staff
The care approach at Concord Care Center emphasizes compassion and individualized attention. Many reviews highlight the dedication of the staff, noting their caring nature and ability to keep residents calm and engaged. However, some feedback suggests that staffing levels may be inadequate at times, leading to concerns about responsiveness and the overall quality of care.
Who They Serve
Concord Care Center primarily serves individuals in need of mental health support, including those requiring memory care. The facility is equipped to assist residents with a variety of needs, from rehabilitation to long-term care.
Living Options & Amenities
Residents at Concord Care Center benefit from a home-like setting that aims to provide comfort and security. While specific details on amenities were not highlighted, the emphasis on a supportive environment suggests that efforts are made to enhance residents’ quality of life.
Dining & Activities
The center provides activities designed to keep residents engaged and happy, with snacks being a noted favorite among residents. However, some reviews indicate a desire for more structured activities, such as games and social events, which may not always be available.
Room for Improvement
Several reviews point to issues with communication, particularly regarding unanswered calls and delays in laundry services. Additionally, some feedback suggests that housekeeping and facility maintenance could be improved to enhance the overall environment.
Summary
Concord Care Center of Toledo offers specialized care for individuals with mental health needs, supported by a dedicated staff. While many families appreciate the compassionate approach and the variety of services provided, there are areas that require attention, particularly in communication and facility upkeep. Families considering Concord Care Center should weigh the positive aspects of staff dedication against the noted challenges in service delivery.
