Overview
Arbors at Sylvania, located in Toledo, Ohio, is a provider of long-term skilled nursing care and short-term rehabilitation solutions. The facility aims to offer a full continuum of services tailored to meet the individual needs of residents. However, reviews from families and former staff indicate significant concerns regarding the quality of care and management practices.
Services & Support
Arbors at Sylvania provides a range of services including skilled nursing, rehabilitation, hospice, and memory care. They also offer respite care for families needing temporary support. The facility claims to focus on restoring health, improving daily functioning, and increasing independence for residents.
Care Approach & Staff
While some reviews highlight the kindness and dedication of certain staff members, others express serious concerns about the overall care approach. Families have reported instances of neglect and abuse, with allegations of inadequate training for new staff leading to poor patient management. The inconsistency in care and communication has been a recurring theme in feedback from families.
Who They Serve
The facility serves a diverse population, including those requiring skilled nursing care, rehabilitation, and memory care. However, the experiences shared by families indicate that not all residents receive the level of care they expect or require, particularly those without family support.
Room for Improvement
Multiple reviews indicate a need for improvement in management and staff training. Concerns about neglect, inadequate medical attention, and poor communication have been raised, suggesting that the facility must address these issues to enhance the quality of care for residents.
Summary
Arbors at Sylvania presents itself as a facility focused on comprehensive care for its residents. However, the feedback from families and former staff raises significant concerns about the quality of care, staff training, and management practices. Potential residents and their families are encouraged to consider these factors carefully when evaluating their options.
