Overview
Elara Caring, located in Toledo, Ohio, provides in-home hospice care, skilled home health, and personal care services. Their mission is to offer personalized support that helps patients manage illnesses, recover from surgeries, and maintain independence at home. Elara Caring’s services include nursing, physical therapy, occupational therapy, and speech therapy, tailored to meet the needs of individuals with various health conditions.
Services & Support
Elara Caring offers a comprehensive range of services, including skilled home health care, personal care assistance, hospice care, and palliative care. Their hospice services focus on comfort, symptom management, and enhancing the quality of life for patients facing life-limiting illnesses. The skilled home health team provides clinical care aimed at recovery and rehabilitation, while personal care services assist with daily living activities.
Care Approach & Staff
The care approach at Elara Caring emphasizes compassion and understanding. Families have noted the kindness and professionalism of the staff, with many expressing gratitude for the support provided during difficult times. The team is described as dedicated, with some families highlighting the effective communication and follow-up from the care coordinators. However, there have been reports of inconsistencies in staffing, with some families experiencing multiple caregivers over short periods.
Who They Serve
Elara Caring serves a diverse clientele, including individuals with conditions such as COPD, dementia, diabetes, and those recovering from surgeries. Their services are designed to support patients at various stages of health, from those requiring short-term rehabilitation to those in need of ongoing hospice care.
Service Area
Elara Caring primarily serves Toledo, Ohio, and the surrounding communities. Their focus is on providing accessible and personalized in-home care to meet the needs of local residents.
Scheduling & Availability
While many families appreciate the care provided, there have been concerns regarding scheduling and timeliness. Some reports indicate issues with staff not arriving as scheduled and a lack of communication when changes occur. Families have expressed the need for more reliable scheduling and timely notifications regarding caregiver availability.
What Families Say
Feedback from families has been mixed. Many commend the compassionate care and support provided by the staff, noting that the team often goes above and beyond to ensure comfort and peace during challenging times. However, there are also accounts of frustrating experiences with scheduling and communication, leading to a lack of trust in the service’s reliability.
Room for Improvement
Several families have pointed out areas where Elara Caring could enhance their services. Common themes include the need for improved communication regarding scheduling changes and more consistent staffing. Addressing these issues may help build greater trust and satisfaction among families seeking care.
Summary
Elara Caring in Toledo, Ohio, offers a wide range of in-home care services, including hospice, skilled nursing, and personal care. While many families appreciate the compassionate approach and professionalism of the staff, there are notable concerns regarding scheduling and communication. Families seeking care should weigh these factors when considering Elara Caring for their loved ones.
