Overview
Assured Health Services, located in Toledo, Ohio, is dedicated to providing both residential and day support services. Established in 2014, the organization focuses on meeting the needs of clients through a professional and respectful approach. Their mission, “Helping Others Succeed,” emphasizes the importance of supporting individuals in their journey toward greater independence.
Services & Support
Assured Health Services offers a range of support services aimed at enhancing the well-being of clients. They prioritize a trauma-informed approach, recognizing that working with individuals is a process that requires patience and understanding. The organization aims to meet clients where they are, fostering an environment that encourages personal growth and development.
Care Approach & Staff
The care approach at Assured Health Services is centered around respect and professionalism. Reviews highlight a commitment to client happiness and well-being, with staff often described as compassionate and dedicated. However, there have been concerns regarding staff professionalism and training, with some reports indicating issues with staff conduct in certain situations.
What Families Say
Feedback from families and clients reflects a mix of experiences. Many clients express satisfaction with the care provided, noting that staff genuinely care for their needs and contribute positively to their lives. Some reviews emphasize the happiness of clients as seen on social media, while others raise serious concerns about neglect and unprofessional behavior. It is important for families to consider these varied perspectives when evaluating the agency.
Room for Improvement
There are notable concerns regarding staff professionalism and training, as some reviews indicate that certain staff members may not be adequately prepared to handle client needs. Additionally, there are serious allegations of neglect, which suggest that improvements in care practices and staff oversight may be necessary.
Summary
Assured Health Services in Toledo, Ohio, strives to provide supportive care through a mission-driven approach. While many clients appreciate the compassionate care and support offered, there are significant concerns regarding staff professionalism and instances of neglect. Families considering this agency should weigh the positive experiences against the reported issues to make an informed decision.
