Overview
Arista Home Care Solutions, located in Toledo, Ohio, offers in-home care services throughout the Greater Toledo area. The agency provides skilled nursing, personal care, and companion services for seniors and individuals with disabilities. Their mission is to allow clients to remain comfortably in their homes while receiving the necessary support.
Services & Support
Arista Home Care Solutions offers a variety of services, including meal preparation, hygiene assistance, light housekeeping, and transportation to medical appointments. Their staff is trained and vetted to meet the rigorous standards established by The Center for Medicare and Medicaid, ensuring that clients receive quality care tailored to their needs.
Care Approach & Staff
The agency emphasizes a compassionate approach to care, with many families reporting that the staff is dedicated and attentive. Clients have expressed appreciation for the professionalism and punctuality of the aides, as well as their ability to build rapport with those they care for. However, some reviews indicate concerns regarding staff reliability and communication, highlighting the importance of monitoring care closely.
Who They Serve
Arista primarily serves seniors and individuals with disabilities, focusing on those who require assistance with daily living activities. Families have shared positive experiences regarding the care provided for their loved ones, particularly in facilitating a smooth transition to receiving home care services.
What Families Say
Feedback from families is mixed. Several clients have praised Arista for their supportive and caring staff, noting that the agency goes the extra mile to meet their needs. However, there are also serious concerns raised about neglect and unprofessional behavior from some staff members, which has led to dissatisfaction among certain families. These mixed reviews emphasize the necessity for families to remain engaged and attentive to the care being provided.
Room for Improvement
While many families have had positive experiences, there are notable concerns regarding communication and staff reliability. Some families reported issues with scheduling and responsiveness from the agency, suggesting a need for improved organization and follow-through.
Summary
Arista Home Care Solutions provides essential in-home care services in Toledo, Ohio, with a focus on supporting seniors and individuals with disabilities. While many families appreciate the compassionate care and dedication of the staff, others have experienced challenges related to communication and staff reliability. Families considering Arista are encouraged to stay actively involved in their loved one’s care to ensure a positive experience.
