Overview
The Pinnacle Rehabilitation Center and Nursing Home, located in Tallmadge, Ohio, is a 75-bed skilled nursing and rehabilitation facility. It aims to provide compassionate care to individuals recovering from hospitalizations or managing chronic conditions. The facility offers a variety of rehabilitation services, including physical, occupational, and speech therapy, with a focus on helping residents regain their independence and improve their overall wellness.
Services & Support
The Pinnacle Rehabilitation Center provides a range of nursing services, including 24-hour skilled nursing care, tailored to meet the individual needs of its residents. The facility emphasizes comprehensive rehabilitation services, which include physical, occupational, and speech therapy, alongside specialized care for respiratory and wound management. The staff is dedicated to working closely with patients to facilitate their recovery and rehabilitation.
Care Approach & Staff
While many reviews highlight the caring nature of some staff members, there are significant concerns regarding the responsiveness of the nursing team. Instances of delayed responses to call lights and neglect in attending to residents’ basic needs have been reported. Some residents have experienced long waits for assistance, which has raised alarms about the quality of care provided.
Who They Serve
The facility caters to individuals requiring skilled nursing care, rehabilitation, and short-term care following surgeries or hospital stays. It is designed to support patients in regaining their strength and functionality, with specialized programs for various medical needs.
Levels of Care
The Pinnacle offers skilled nursing care and various rehabilitation services tailored to both short-term and long-term residents. This includes physical therapy aimed at helping individuals recover from surgeries or injuries, as well as occupational and speech therapy to assist in regaining daily living skills.
Dining & Activities
Concerns have been raised about the quality of food served at the facility, with reports of delays in meal service and dissatisfaction with meal options. Additionally, the overall cleanliness and maintenance of the facility have been criticized, which can impact residents’ dining experiences.
What Families Say
Reviews present a mixed picture of experiences at The Pinnacle Rehabilitation Center. Some families commend the staff for their caring attitude and responsiveness, while others express serious concerns about neglect and poor communication. Negative experiences include reports of residents being left without proper clothing, inadequate attention to personal hygiene, and significant delays in receiving assistance.
Room for Improvement
There are notable areas where improvement is needed, particularly in staff responsiveness and the overall management of resident care. Instances of neglect, such as residents waiting long periods for assistance and lack of attention to personal needs, have been highlighted in multiple reviews. Ensuring timely responses to call lights and maintaining a clean and welcoming environment are crucial for enhancing the care experience.
Summary
The Pinnacle Rehabilitation Center and Nursing Home in Tallmadge, Ohio, offers skilled nursing and rehabilitation services aimed at supporting residents in their recovery. While some families report positive interactions with staff and effective rehabilitation programs, there are significant concerns regarding neglect and responsiveness that potential residents and their families should consider.
