Overview
Divine Rehabilitation and Nursing at Sylvania, located in Sylvania, Ohio, provides skilled nursing care within a setting designed for comfort and healing. The facility aims to create an inviting atmosphere where patients can feel at home while receiving expert care.
Services & Support
The facility offers a range of services, including skilled nursing, hospice care, physical therapy, memory care, rehabilitation, and respite care. The staff is dedicated to addressing the individual needs of each patient, ensuring that they receive comprehensive support throughout their stay.
Care Approach & Staff
While many reviews highlight the kindness and attentiveness of certain staff members, there are mixed feelings about the overall quality of care. Some families have expressed gratitude for the respect and compassion shown to their loved ones, particularly during hospice care. However, there are concerns regarding understaffing and the management of care, with reports of delays in assistance and inadequate attention to patient needs.
Who They Serve
Divine Rehabilitation and Nursing at Sylvania caters to individuals requiring skilled nursing care, including those in need of hospice services and rehabilitation after hospitalization. The facility also provides respite care for families needing temporary assistance.
Living Options & Amenities
The facility is designed to be a comfortable environment conducive to healing, although some reviews mention that certain areas, particularly those for dementia care, have outdated furniture and facilities. There are also concerns regarding cleanliness and maintenance, including issues with air conditioning and odors in the hallways.
What Families Say
Feedback from families is notably varied. While several reviews commend the caring nature of the staff and the cleanliness of the facility during visits, other accounts raise significant concerns about the quality of care, responsiveness of staff, and management practices. Some families report positive experiences with specific staff members, while others have faced challenges with communication and care delivery.
Room for Improvement
There are several areas identified for improvement, including staffing levels, response times to patient needs, and the overall management of care. Families have expressed frustration with the lack of timely assistance and the handling of medications, particularly for patients with critical health conditions.
Summary
Divine Rehabilitation and Nursing at Sylvania offers a range of skilled nursing and rehabilitation services in a setting aimed at comfort and care. While some families have had positive experiences with the staff and care provided, there are notable concerns regarding management, staffing, and the overall quality of care that potential residents and their families should consider.
