Overview
Falling Water Healthcare Center, located in Strongsville, Ohio, is a skilled nursing facility that offers short-term recovery, senior rehabilitation services, and long-term care. The center focuses on both emotional and physical wellness, aiming to create a supportive environment for residents and their families. With a holistic approach to healing, the staff at Falling Water Healthcare Center is dedicated to understanding the specific needs of each guest to help them achieve their highest level of wellness.
Services & Support
Falling Water Healthcare Center provides a range of services including skilled nursing, rehabilitation, and respite care. Residents have access to physical therapy, social worker support, and various activities designed to foster social connections. The facility also offers innovative programs such as Tai Chi and therapy pet visits, enhancing the overall quality of life for residents.
Care Approach & Staff
The staff at Falling Water Healthcare Center is noted for their friendliness and professionalism. While some residents have praised the care provided by individual nurses and aides, there are concerns about staffing levels, particularly during the night shift. Reviews indicate that response times to call bells can be slow, with some residents waiting up to two hours for assistance. Despite these challenges, many families express gratitude for the compassionate care their loved ones receive.
Dining & Activities
Dining experiences at Falling Water Healthcare Center have received mixed reviews. Some residents have reported that the food is often bland and served cold, suggesting that families may want to supplement meals with additional options. However, there are also comments indicating improvements in food quality over time. The center hosts various activities, encouraging engagement and interaction among residents.
What Families Say
Families have shared a broad spectrum of experiences at Falling Water Healthcare Center. Positive feedback highlights the cleanliness of the facility and the caring nature of many staff members. However, there are significant concerns regarding the adequacy of care, particularly in relation to medication management and timely assistance. Some families have expressed dissatisfaction with the communication from the administration, indicating a need for improvement in responsiveness to concerns.
Room for Improvement
Several reviews indicate that Falling Water Healthcare Center could benefit from addressing staffing shortages and improving the quality of food served to residents. Additionally, enhancing communication between families and administration may lead to better overall experiences for residents and their loved ones.
Summary
Falling Water Healthcare Center is a skilled nursing facility in Strongsville, Ohio, offering a range of services focused on rehabilitation and long-term care. While many families appreciate the cleanliness and some dedicated staff members, there are notable concerns regarding staffing levels, food quality, and communication. Families considering this facility should weigh these factors carefully as they make decisions about care for their loved ones.