Overview
Capital Health Home Care, located in Steubenville, Ohio, specializes in personalized home nursing care. Since 1982, they have been serving eastern Ohio, providing Medicare-certified home health care to seniors in the Ohio Valley. Their approach includes working closely with primary care physicians to create tailored, client-centered health care plans that address individual needs.
Services & Support
Capital Health Home Care offers a range of services, including nursing care, therapy, home health aide support, and medical social work. Their team consists of highly trained nurses and therapists who collaborate to ensure comprehensive care. Families have noted the effectiveness of the nursing staff, highlighting their kindness and professionalism.
Care Approach & Staff
The staff at Capital Health Home Care is described as caring and professional. Many families expressed appreciation for the patience and dedication demonstrated by the nurses and therapists. For instance, staff members have been noted for their efforts in supporting patients with conditions such as dementia, showing a commitment to finding solutions for challenging situations. The team works hard to ensure that clients feel understood and supported throughout their care journey.
Who They Serve
Capital Health Home Care primarily serves seniors in the Ohio Valley, focusing on those who require post-hospital transitional care and ongoing support at home. Their services are designed to accommodate various health needs, ensuring that care is both medically appropriate and safe for clients.
Service Area
The service area for Capital Health Home Care includes the eastern regions of Ohio, particularly focusing on communities within the Ohio Valley.
Insurance & Billing
Capital Health Home Care accepts a variety of insurance plans, including the Health Plan of Upper Ohio Valley. This flexibility helps families access the necessary care without financial strain.
What Families Say
Families have shared positive experiences regarding the care provided by Capital Health Home Care. Many have praised the staff for their kindness and professionalism, noting that they feel well-supported during difficult times. However, some feedback indicated that there could be improvements in communication from corporate offices, as the onsite staff received high marks for their dedication and responsiveness.
Room for Improvement
While the onsite staff received commendations, some families mentioned that corporate communication could be enhanced. There were instances where families felt that feedback was not adequately addressed, suggesting a need for better connection between corporate and field staff.
Summary
Overall, Capital Health Home Care in Steubenville, Ohio, is recognized for its dedicated nursing care and personalized approach to home health services. With a long-standing history in the community and a focus on client-centered care, they continue to be a trusted choice for families seeking home health support.
