Overview
The Harbor Court, located in Rocky River, Ohio, is an assisted living facility that offers a supportive community for seniors, including those requiring memory care and hospice services. The facility is noted for its welcoming atmosphere and spacious apartments, designed to meet the needs of its residents.
Services & Support
The Harbor Court provides a range of services including assisted living, memory care, and hospice care. Residents benefit from 24-hour registered nurse coverage and access to an on-site therapy gym. The community emphasizes person-centered care, ensuring that individual needs are met with compassion and professionalism.
Care Approach & Staff
The staff at The Harbor Court is described as caring and attentive, with many residents and families highlighting the personal attention provided. Despite some concerns regarding staff turnover and consistency, many reviews praise specific team members for their dedication and support. The facility aims to create a family-like environment, making residents feel at home.
Who They Serve
The Harbor Court serves a diverse group of seniors, including those with varying levels of care needs. This includes individuals requiring assistance with daily activities, memory care for conditions such as dementia, and hospice services for those in need of end-of-life care.
Living Options & Amenities
Residents at The Harbor Court enjoy spacious apartments and well-appointed common areas. The community offers a range of activities, including bingo and other social events, fostering a vibrant and engaging atmosphere. The secured memory care neighborhood enhances safety for residents with cognitive impairments.
Dining & Activities
The facility promotes a lively community with various dining options and activities designed to engage residents. Regular events and social gatherings contribute to a sense of belonging and community among residents.
What Families Say
Feedback from families is mixed, with many expressing gratitude for the supportive environment and dedicated staff. Positive experiences highlight the personal attention received, while some concerns have been raised regarding staffing issues and communication. Overall, many families appreciate the community feel and the quality of care provided.
Room for Improvement
Some reviews indicate challenges related to staffing consistency and communication, particularly during critical moments. Families have noted issues with access to necessary supplies and the responsiveness of management. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
The Harbor Court in Rocky River, Ohio, offers a supportive environment for seniors, focusing on assisted living, memory care, and hospice services. While many families appreciate the caring staff and community atmosphere, there are areas for improvement regarding staffing consistency and communication. Overall, The Harbor Court aims to provide a nurturing home for its residents.
