Overview
Seton Square East, located in Reynoldsburg, Ohio, offers an affordable senior living experience managed by BORROR. The facility aims to provide an independent lifestyle for its residents and offers rent assistance through the Department of Housing & Urban Development based on individual needs.
Services & Support
Residents at Seton Square East can expect a range of services aimed at supporting their independent living. However, some families have reported challenges with communication and responsiveness from the management team. There have been instances where prospective residents struggled to get in touch with staff, leading to frustration.
Care Approach & Staff
The staff at Seton Square East are described as trained and qualified to handle various responsibilities related to resident needs and property management. Despite this, some reviews indicate concerns about the availability of staff and the overall management of the facility. The absence of an on-site manager has been noted as a factor contributing to a decline in the community’s maintenance and service quality.
Living Options & Amenities
Seton Square East provides a residential community where seniors can live independently. However, some residents have expressed dissatisfaction with the condition of the facilities, mentioning issues such as cleanliness and unpleasant odors. Additionally, there are concerns regarding the building’s water quality, prompting residents to purchase bottled water for daily use.
What Families Say
Feedback from families highlights a mix of experiences. While some appreciate the affordability and value of living at Seton Square East, others have raised concerns about the cleanliness and management of the facility. Reports of theft have also led to a sense of suspicion among residents. Overall, the sentiment reflects a need for improvement in customer service and facility maintenance.
Room for Improvement
Several areas for improvement have been identified, including the need for better communication from management, enhanced cleanliness of the facilities, and addressing maintenance issues, such as water quality. Families have expressed that these factors significantly impact the living experience for residents.
Summary
Seton Square East provides an affordable option for senior living in Reynoldsburg, Ohio, with a focus on independent lifestyles. While the facility has trained staff and offers essential services, ongoing issues with management responsiveness and facility maintenance have been highlighted by residents and families alike. Addressing these concerns could enhance the overall experience for current and prospective residents.