Overview
24-Seven Home Health Care LLC, located in Reynoldsburg, Ohio, offers a range of home health care services designed to support individuals in living independently and comfortably in their own homes. The company emphasizes a family-centered approach to care, ensuring that all family members are involved in the care process.
Services & Support
The agency provides skilled nursing, as well as physical, occupational, and speech therapy services. Their focus is on delivering care that is respectful, efficient, and compassionate, with the aim of improving the quality of life for their clients. They specialize in around-the-clock care, making caregivers available 24 hours a day to meet the needs of seniors.
Care Approach & Staff
24-Seven Home Health Care LLC prides itself on its team of high-caliber caregivers, hiring only a small percentage of applicants and providing ongoing training to ensure quality care. The agency’s mission includes empowering aides and fostering independence among clients while preserving dignity.
Who They Serve
The services are tailored for seniors and individuals requiring assistance to maintain their independence at home. The agency aims to support clients and their families through the complexities of home health care requirements and policies.
What Families Say
Feedback from families highlights a mix of experiences. Many commend the services and staff, noting the compassionate support provided. However, some reviews reflect concerns about staff interactions, describing experiences where they felt the staff could be rude or unhelpful. This indicates a potential area for improvement in customer service.
Room for Improvement
While many families appreciate the care provided, there are mentions of negative experiences regarding staff demeanor. Addressing these concerns could enhance the overall client experience and satisfaction.
Summary
24-Seven Home Health Care LLC in Reynoldsburg, Ohio, offers a comprehensive range of home health care services, focusing on maintaining independence and dignity for clients. While many families report positive experiences with the care and support provided, there are some concerns regarding staff interactions that the agency may wish to address to improve overall service quality.
