Overview
St. Mary’s Home Health Service of Proctorville, located in Proctorville, Ohio, offers specialized care designed to enhance the well-being and comfort of its patients. The organization prides itself on being an integral part of the communities across southern Ohio, emphasizing personalized service and quality care.
Services & Support
St. Mary’s Home Health Service provides tailored assistance to meet the unique needs of its patients. The organization focuses on getting to know those they serve, ensuring that healthcare is customized for the best possible journey. They offer various home health services, although specific details on these services were not included in the available information.
Care Approach & Staff
The staff at St. Mary’s Home Health Service is described as compassionate and dedicated to providing quality care. The organization emphasizes the importance of understanding patients on a personal level, which is reflected in their commitment to service excellence.
Who They Serve
St. Mary’s Home Health Service aims to serve a diverse range of patients in the Proctorville area and surrounding communities. They are particularly focused on enhancing the quality of life for individuals requiring home health assistance.
Service Area
While the organization advertises coverage in southern Ohio, there have been concerns from families regarding the clarity of their service area, particularly for residents of Scioto County. Some families have experienced challenges in confirming coverage and the handling of referrals.
What Families Say
Feedback from families highlights the staff’s positive demeanor, describing them as “very beautiful.” However, there have been concerns regarding communication and follow-up on referrals, with some families feeling uncertain about the status of their paperwork and coverage area.
Room for Improvement
Families have noted that communication regarding referrals and coverage areas could be improved. Some expressed frustration over not receiving timely updates, which may lead to confusion about the services available to them.
Summary
St. Mary’s Home Health Service of Proctorville is dedicated to providing personalized home health care in southern Ohio. While the organization is praised for its compassionate staff and commitment to quality service, there are opportunities for improvement in communication regarding service coverage and referral processes. Families considering St. Mary’s should be aware of these aspects as they evaluate their home health care options.