Overview
Home Instead, Home Care Services of Delaware County, located in Powell, Ohio, provides a range of senior home care services aimed at supporting older adults in their daily lives. The company emphasizes personalized care, ensuring that clients receive the assistance they need to age comfortably and confidently at home.
Services & Support
Home Instead offers various services, including respite care, Alzheimer’s care, outpatient care, short-term recovery, veteran care, elderly companionship, transportation for seniors, medication reminders, and assistance with doctors’ appointments. Their approach is designed to address both the physical and emotional needs of clients, promoting a sense of independence while providing necessary support.
Care Approach & Staff
The staff at Home Instead are frequently described as compassionate, organized, and professional. Caregivers are noted for their ability to form strong bonds with clients, often becoming integral parts of their lives. Families appreciate the attention to detail and the willingness of caregivers to go above and beyond in their duties. The management team is also highlighted for their effective communication and follow-up, ensuring that care plans are up-to-date and tailored to individual needs.
Who They Serve
Home Instead primarily serves seniors who require assistance with daily activities, including those with memory loss or other health challenges. The caregivers are trained to support a variety of needs, making it a suitable option for families looking for reliable care for their loved ones.
What Families Say
Reviews from families indicate a generally positive experience with Home Instead. Many clients express gratitude for the compassionate care their loved ones receive, noting that caregivers often treat clients as family. However, there are also concerns raised by some families about specific incidents involving caregiver misconduct, which have led to emotional and financial repercussions for clients. This highlights the importance of thorough oversight and adherence to company policies.
Room for Improvement
While many families report satisfaction with the care provided, there have been instances where clients felt that the company did not adequately address issues related to caregiver conduct. This suggests a need for continued vigilance in monitoring caregiver performance and ensuring that all staff adhere to established protocols.
Summary
Home Instead, Home Care Services of Delaware County in Powell, Ohio, is dedicated to providing personalized and compassionate care for seniors. With a variety of services tailored to meet individual needs, the company aims to support older adults in living comfortably at home. While many families commend the organization for its dedicated staff and effective management, attention to caregiver oversight remains crucial to maintaining trust and quality care.
