Overview
Home Instead, Home Care Services of Columbus, located in Powell, Ohio, provides a range of senior home care services aimed at helping older adults age comfortably at home. Their offerings include respite care, Alzheimer’s care, outpatient care, short-term recovery, veteran care, elderly companionship, transportation, medication reminders, and live-in companionship.
Services & Support
The services provided by Home Instead focus on meeting the diverse needs of seniors. Caregivers assist with daily tasks such as meal preparation, laundry, shopping, and transportation to appointments. They also offer specialized support for individuals with memory loss, ensuring that clients receive compassionate and attentive care tailored to their unique circumstances.
Care Approach & Staff
Families have noted the dedication and professionalism of the staff at Home Instead. Caregivers are described as caring, attentive, and capable of building rapport with clients. The management is also praised for their responsiveness and ability to adapt to changing needs, with a commitment to matching caregivers with clients based on personality and preferences.
Who They Serve
Home Instead primarily serves seniors who require assistance with daily living activities, from light housekeeping to personal care. Their services are designed to support not only the elderly but also their families, ensuring peace of mind for those who may be living out of state or unable to provide care themselves.
Service Area
Home Instead operates in Powell, Ohio, and serves several surrounding areas, including various zip codes such as 43116, 43123, and 43209, among others. This broad service area allows them to reach a wide range of clients in need of home care services.
Scheduling & Availability
The agency offers 24/7 support, ensuring that families can reach out at any time for assistance. This availability is crucial for families needing immediate support or those who have loved ones requiring care outside of regular business hours.
What Families Say
Reviews indicate a high level of satisfaction among families using Home Instead’s services. Many have expressed gratitude for the compassionate care provided by caregivers, highlighting their ability to connect with clients and cater to their individual needs. Positive comments have been made about the professionalism of the staff and the overall quality of care.
Room for Improvement
While many reviews are positive, there have been mentions of concerns regarding the consistency of caregivers. Some families noted variability in the quality of care depending on the individual caregiver. This suggests that while many staff members excel, there may be occasional lapses that families should be aware of.
Summary
Home Instead, Home Care Services of Columbus is a reputable provider of senior home care in Powell, Ohio. With a focus on personalized care and a wide range of services, they aim to support seniors and their families effectively. The commitment of their staff and management to adapt to client needs has earned them numerous positive reviews, although families should remain attentive to the variability in caregiver performance.
