Overview
StoryPoint Powell North, located in Powell, Ohio, is a senior living community that offers assisted living and memory care services. The facility aims to create a vibrant environment where residents can thrive and feel like part of a family. The staff is dedicated to making each day special for the residents, focusing on personalized care and community engagement.
Services & Support
The services at StoryPoint Powell North include assisted living and memory care, designed to cater to the diverse needs of seniors. The community emphasizes the importance of individualized care, ensuring that each resident’s preferences and needs are prioritized. Residents can also enjoy a variety of activities aimed at fostering social interaction and engagement.
Care Approach & Staff
Feedback from families indicates that the staff at StoryPoint Powell North is generally kind and attentive. Many residents and their families have expressed appreciation for the staff’s commitment to creating a welcoming atmosphere. However, there have been concerns regarding staff turnover and the training process, which some reviews suggest could be improved.
Who They Serve
StoryPoint Powell North serves seniors who require assistance with daily living activities and memory care services. The community is designed to support residents in maintaining their independence while providing the necessary care and support.
Living Options & Amenities
The facility features well-maintained accommodations and offers a variety of amenities aimed at enhancing the living experience of residents. Families have noted the pleasant environment and the community’s focus on creating a supportive atmosphere.
Dining & Activities
Dining options at StoryPoint Powell North have received mixed reviews. While some residents enjoy the food and meal options, others have reported issues with food quality, particularly in memory care. The community offers a range of activities designed to keep residents engaged and socially active.
What Families Say
Reviews highlight a mix of positive and negative experiences. Many families appreciate the community feel and the efforts of the staff to create a supportive environment. However, concerns have been raised regarding issues such as staff turnover, food quality, and responsiveness to maintenance requests. Some families have experienced delays in refunds and communication after a resident’s passing, which has been a point of frustration.
Room for Improvement
Several reviewers have pointed out the need for improved communication and responsiveness, particularly regarding maintenance requests and post-resident care processes. Additionally, addressing staff turnover and ensuring consistent training could enhance the overall experience for residents and their families.
Summary
StoryPoint Powell North presents itself as a community-focused senior living option in Powell, Ohio, offering assisted living and memory care. While many families appreciate the caring staff and vibrant community atmosphere, there are areas identified for improvement, particularly in staff consistency and dining quality. Families considering this facility should weigh both the positive experiences shared by many against the concerns raised in various reviews.
