Overview
Orchard Villa, located in Oregon, Ohio, has been serving the community for over 20 years. The facility is known for its warm, home-like environment and has a history of long-term staff members who contribute to the quality of care provided. Residents and families have shared a range of experiences, highlighting both positive aspects and areas for improvement.
Services & Support
Orchard Villa offers a variety of services, including short-term rehabilitation, physical, occupational, and speech therapies that may be available up to seven days a week. The facility also provides social worker support to assist residents and their families in navigating care needs.
Care Approach & Staff
The care staff at Orchard Villa has received praise for their attentiveness and compassion. Many families have noted the dedication of nursing and support staff, who often treat residents like family. However, there are mentions of inconsistency in care, particularly when staff members are not regulars. This has led to concerns about communication and care continuity.
Who They Serve
Orchard Villa caters to a diverse population, including those in need of rehabilitation after illness, long-term care residents, and individuals requiring memory care support. Families have expressed gratitude for the support provided, particularly for those dealing with complex health issues like dementia.
Dining & Activities
Residents have access to a range of activities and dining options, although some reviews indicate that the quality of food could be improved. The facility is noted for having a game area and organizing various events to engage residents, which many find enjoyable.
Room for Improvement
Several reviews point to challenges with response times for assistance, particularly with bathroom needs and medication delivery. Additionally, concerns about understaffing have been raised, impacting the overall experience for some residents. There are also mentions of variability in therapy quality, with some residents receiving inadequate support during their rehabilitation.
Summary
Orchard Villa is a facility that has established itself in the Oregon community with a commitment to quality care. While many families appreciate the compassion and dedication of the staff, there are areas that require attention, including staffing levels and consistency in care. Overall, the facility provides a supportive environment for those in need of rehabilitation and long-term care.
