Overview
Willow Woods Rehabilitation and Nursing Center, located in North Lima, Ohio, is a 91-bed facility dedicated to providing long-term care and short-term rehabilitation services. The center aims to create a compassionate environment that supports recovery and healing. While the facility promotes an atmosphere of care, it has received mixed feedback from families regarding their experiences.
Services & Support
Willow Woods offers a range of services, including nursing care, rehabilitation therapies, and support for short-term patients. Their rehabilitation services encompass physical, occupational, and speech therapy, along with specialized treatments such as pulmonary and wound therapy. The nursing team collaborates with residents to develop individualized care plans tailored to their specific needs.
Care Approach & Staff
The facility’s clinical team is committed to providing personalized care and ensuring residents’ health and wellbeing. Many reviews highlight the dedication of the staff, with some families expressing gratitude for the compassionate care their loved ones received. However, there are also concerns regarding management and communication, with reports of unreturned calls and inadequate responses to urgent needs.
Who They Serve
Willow Woods serves a diverse group of residents, including those in need of rehabilitation after surgeries or injuries, as well as individuals requiring long-term care. The facility has accepted patients with complex medical needs, including cases involving COVID-19.
Room for Improvement
Several reviews point to significant issues within the facility, including cleanliness and the responsiveness of staff. Families have expressed frustration over the lack of communication from management and the quality of food provided. There are also concerns regarding the adequacy of care following incidents like falls.
Summary
In summary, Willow Woods Rehabilitation and Nursing Center presents a mixed picture. While the facility has a dedicated staff that some families have praised for their care, there are notable concerns regarding management practices and the overall environment. Families considering this facility may want to weigh these factors carefully based on their specific needs and expectations.
