Overview
St. Luke Lutheran Community – North Canton, located in North Canton, Ohio, offers a variety of senior care services including skilled nursing, rehabilitation, assisted living, and memory care. The facility aims to provide a supportive environment for residents, although experiences have varied widely among families.
Services & Support
St. Luke’s provides a range of services designed to assist residents with their daily needs. This includes rehabilitation care aimed at helping individuals regain or maintain their abilities for daily living, as well as specialized memory care for those with Alzheimer’s or other memory-related conditions. The facility also offers social worker support to assist families navigating care options.
Care Approach & Staff
While many families have highlighted the dedication of some nurses and aides, there are concerns regarding overall staffing levels and organizational communication. Some reviews mention that staffing shortages have led to delays in care and assistance for residents. Positive comments have been made about the therapy staff, who have reportedly provided effective rehabilitation support that exceeds expectations compared to other facilities.
Who They Serve
St. Luke Lutheran Community caters to a diverse group of seniors, including those requiring skilled nursing care, rehabilitation support, and memory care. Families have noted that individual experiences can differ significantly based on the level of family involvement and the specific needs of the resident.
Room for Improvement
Multiple reviews express dissatisfaction with the cleanliness and upkeep of the facility. Concerns about housekeeping have been raised, with reports of unclean rooms and inadequate attention to basic hygiene. Additionally, issues such as delayed responses to call buttons and missing personal items have been highlighted, indicating a need for improved operational management and staff training.
Summary
St. Luke Lutheran Community – North Canton presents a mixed picture for families considering care options for their loved ones. While there are commendable aspects, particularly in therapy services, significant concerns about cleanliness, staff responsiveness, and overall care quality have been reported. Families are encouraged to thoroughly evaluate the facility and consider their loved one’s specific needs before making a decision.