Overview
Your Home Court Advantage, located in North Canton, Ohio, provides home health care services. The agency aims to assist families during critical times, such as hospice care, although experiences with their services have varied significantly among clients.
Services & Support
The agency offers home health care services, including support for hospice care. Families have noted the importance of timely and reliable assistance, particularly when dealing with critical health situations.
Care Approach & Staff
Feedback regarding the staff at Your Home Court Advantage has been mixed. While some families appreciated the care provided by individual aides, others expressed frustration with the reliability of the caregivers. Instances of aides not showing up or calling off have been reported, leading to additional stress for families who rely on their services.
Who They Serve
Your Home Court Advantage serves a range of clients, including veterans and elderly individuals requiring home health care. Families have shared experiences of both positive interactions with caregivers and significant challenges in receiving consistent support.
What Families Say
Reviews highlight a range of experiences with Your Home Court Advantage. Some families reported receiving compassionate and attentive care, particularly noting the positive impact of individual aides. However, several reviews expressed dissatisfaction with the agency’s reliability and communication, particularly regarding scheduling and the handling of refunds. A common theme among reviews is the difficulty in contacting the agency for assistance, especially during urgent situations.
Room for Improvement
Several families have pointed out issues with caregiver reliability, including no-shows and last-minute cancellations. Additionally, communication regarding refunds and scheduling has been noted as a significant area needing improvement.
Summary
Your Home Court Advantage provides home health care services in North Canton, Ohio, with a focus on supporting families during critical times. While some families have praised the care provided by individual aides, there are notable concerns regarding reliability and communication from the agency. Families considering this service may want to weigh these experiences as they make their decision.
