Overview
Smith’s Mill Health Campus, located in New Albany, Ohio, is a senior living community dedicated to providing compassionate care tailored to individual needs. The facility offers a range of services, including independent living, assisted living, memory care, skilled nursing, and adult day services. With a commitment to adapting to the evolving needs of residents, Smith’s Mill aims to create a supportive and engaging environment.
Services & Support
Smith’s Mill provides comprehensive care options to meet various needs. Independent living residents enjoy maintenance-free living with services such as light housekeeping and meal plans. Assisted living offers private suites and assistance with daily activities, while skilled nursing and rehabilitation services ensure that residents receive the medical care they require. Memory care is designed for those experiencing memory loss, focusing on dignity and companionship.
Care Approach & Staff
The staff at Smith’s Mill is noted for their dedication and positive energy. Residents frequently express appreciation for the care they receive, highlighting the commitment of nurses, aides, and activity coordinators. The physical therapy team is particularly praised for their supportive approach, helping residents regain mobility and confidence. Staff members are described as approachable and attentive, fostering a sense of community among residents.
Who They Serve
Smith’s Mill serves a diverse population, accommodating individuals who are fully independent as well as those requiring varying levels of assistance. Families have shared positive experiences regarding the care provided to their loved ones, including those in memory care and skilled nursing. The facility is particularly well-suited for seniors looking for a welcoming and engaging environment.
Living Options & Amenities
The campus features modern and attractive living spaces, providing residents with a comfortable environment. Numerous activities are organized to keep residents engaged, and dining services are noted for their quality meals. The facility maintains a clean and pleasant atmosphere, contributing to a positive living experience.
What Families Say
Families express high levels of satisfaction with the care provided at Smith’s Mill. Many reviews highlight the helpfulness of the staff, the quality of food, and the range of activities available. Residents often feel a strong sense of community, forming friendships and enjoying social interactions. However, some concerns have been raised regarding staff response times, particularly in emergency situations.
Room for Improvement
While many families appreciate the care at Smith’s Mill, some reviews indicate issues with staff response times to call buttons, which can lead to delays in assistance. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
In summary, Smith’s Mill Health Campus in New Albany, Ohio, offers a range of senior living options with a focus on compassionate care and community engagement. With a dedicated staff and a variety of services, the facility aims to meet the diverse needs of its residents while providing a supportive environment. Families looking for a welcoming place for their loved ones may find Smith’s Mill to be a fitting choice.