Overview
Continuing Healthcare at the Ridge, located in Mineral Ridge, Ohio, is dedicated to the well-being of its residents through a range of assisted living and skilled nursing services. The facility aims to provide high-quality care in a friendly environment that promotes quality of life.
Services & Support
Continuing Healthcare at the Ridge offers various services, including physical therapy, rehabilitation, and hospice care. Families have noted the availability of both short-term therapy and long-term care options, which can be beneficial for residents with different needs.
Care Approach & Staff
The staff at Continuing Healthcare at the Ridge is described as friendly and helpful by some families, with particular praise for the activities team. However, there are serious concerns regarding the level of nursing care provided. Some reviews indicate that staff may be overwhelmed, which has led to inadequate attention to residents’ needs, including delays in responding to call lights and issues with personal care.
Who They Serve
The facility serves a diverse group of residents, including those in need of assisted living, skilled nursing, and rehabilitation services. Families looking for care options for their loved ones may find varying experiences based on individual needs and expectations.
Room for Improvement
There are significant concerns raised in reviews about the cleanliness and maintenance of the facility. Reports of dirty conditions, lack of proper care, and insufficient staffing suggest areas that need urgent attention. Additionally, some families have expressed dissatisfaction with communication and responsiveness from management regarding their loved ones’ care.
What Families Say
Feedback from families is mixed. While some appreciate the friendly staff and the activities offered, others have expressed deep dissatisfaction with the level of care, citing neglect and a focus on financial gain over resident well-being. Several reviews highlight troubling experiences related to nursing care, including delays and inadequate attention to residents’ needs.
Summary
Continuing Healthcare at the Ridge provides a range of services aimed at enhancing the quality of life for its residents. While some families report positive experiences with staff and activities, significant concerns regarding cleanliness, nursing care, and management responsiveness need to be addressed. Families considering this facility should weigh both the positive aspects and the critical feedback from other residents’ families.