Overview
Parkside Villa, located in Middleburg Heights, Ohio, is a facility that offers a range of services including rehabilitation, skilled nursing, and long-term care. The facility emphasizes compassionate care, respect, and dignity for all residents. Parkside Villa is situated in a residential area, conveniently close to Southwest General Health Center, making it accessible for families.
Services & Support
Parkside Villa provides various services tailored to meet the needs of its residents. These include short-term rehabilitation, skilled nursing, hospice care, respite care, and memory care. The facility features a well-appointed therapy center that offers physical, occupational, and speech therapies up to seven days a week.
Care Approach & Staff
While some reviews highlight the dedication of certain staff members, there are concerns about overall staffing levels and responsiveness. Families have reported delays in receiving assistance, particularly with call buttons and personal care needs. However, the therapy team receives consistent praise for their attentiveness and effectiveness in helping residents regain mobility and independence.
Dining & Activities
The dining experience at Parkside Villa has received mixed feedback. Many reviews indicate dissatisfaction with the quality and options available, with some residents expressing a lack of choice in meal selections. However, the facility does provide full-service dining options and has areas for activities, which aim to engage residents.
What Families Say
Feedback from families is varied. Some express gratitude for the therapy services and the care provided by certain staff members, noting that the therapy team has made significant contributions to recovery. Conversely, others have reported serious concerns regarding the overall quality of care, including issues with responsiveness and cleanliness.
Room for Improvement
There are several areas where families feel Parkside Villa could improve. Common themes include staffing shortages, slow response times to calls for assistance, and inconsistent follow-through on care plans. Additionally, the dining options and food quality are frequently mentioned as needing enhancement.
Summary
Parkside Villa offers a range of services in a supportive environment, particularly excelling in therapy. However, families have raised concerns about staffing levels and the quality of care in some areas. Prospective residents and their families should consider both the positive aspects of the therapy team and the challenges noted in the reviews when evaluating this facility for their loved ones.
