Overview
Ridgewood Manor, located in Maumee, Ohio, is a skilled nursing and rehabilitation center that provides a range of services for both long-term care residents and short-term rehabilitation patients. The facility is Medicare- and Medicaid-certified, ensuring that residents receive high-quality care tailored to their individual needs in a comfortable, home-like environment.
Services & Support
Ridgewood Manor offers a variety of services, including 24-hour skilled nursing care, rehabilitation, and respite care. The facility has a dedicated team that includes physicians, social workers, and nutritionists, all working together to create customized care plans for residents. This comprehensive support system is designed to help residents regain function and safely transition back home or to the next level of care.
Care Approach & Staff
The staff at Ridgewood Manor are noted for their kindness and professionalism. Many reviews highlight the caring nature of the team, which goes above and beyond to treat residents like family. The facility is described as clean and welcoming, contributing to a positive atmosphere for both residents and visitors. However, there are some concerns regarding communication and responsiveness, particularly related to phone inquiries and the availability of staff during certain hours.
Who They Serve
Ridgewood Manor serves a diverse population, providing care for individuals in need of long-term skilled nursing, rehabilitation services, and respite care. Families have expressed satisfaction with the care their loved ones receive, particularly noting the effectiveness of the therapy services offered.
Levels of Care
The facility provides various levels of care, including skilled nursing care for residents requiring ongoing medical attention, rehabilitation services for those recovering from illness or injury, and respite care for short-term stays. The staff is experienced in addressing the unique needs of each resident, ensuring they receive appropriate support throughout their stay.
What Families Say
Feedback from families is mixed. Many appreciate the friendly and attentive staff, as well as the quality of care provided. Positive experiences often highlight the effective therapy programs and the supportive environment. However, some families have reported issues with communication and staff responsiveness, particularly regarding phone inquiries and updates about their loved ones’ care.
Room for Improvement
While many families have praised the care and support provided at Ridgewood Manor, there are concerns about communication practices and staff availability. Some reviews indicate that potential residents and their families have experienced difficulties in reaching staff for information, suggesting a need for improvement in this area.
Summary
Ridgewood Manor in Maumee, Ohio, is a skilled nursing and rehabilitation center that focuses on providing compassionate care to its residents. While many families commend the staff for their dedication and the quality of care, there are areas needing attention, particularly regarding communication and responsiveness. Overall, Ridgewood Manor is recognized as a supportive community that strives to meet the needs of its residents.
