Overview
Elizabeth Scott Community, located in Maumee, Ohio, is a senior living community that offers a variety of care options including Independent Living, Assisted Living, Skilled Nursing, and Rehabilitation Services. This family-owned facility has been serving the Maumee area since 1949, emphasizing a tradition of excellence and a commitment to providing a vibrant lifestyle for its residents.
Services & Support
The community provides a range of services designed to cater to the diverse needs of seniors. This includes personalized assistance in Assisted Living, specialized Memory Care for those with Alzheimer’s and dementia, and comprehensive Skilled Nursing services that ensure round-the-clock medical support. Rehabilitation programs are also available, managed by a certified therapy team to aid in recovery following surgeries or injuries.
Care Approach & Staff
Elizabeth Scott Community prides itself on its caring and professional staff. While some reviews highlight positive interactions with nurses and aides, there are concerns regarding the consistency of care, particularly in the Memory Care unit. Reports indicate that staff turnover has been high, which may impact the quality of care provided. Families have expressed mixed experiences, with some praising the attentiveness of staff, while others have raised issues regarding responsiveness and the handling of personal belongings.
Who They Serve
The facility serves a diverse population, including seniors requiring assistance with daily living activities, those recovering from surgery, and individuals needing specialized memory care. However, experiences vary significantly, with some families reporting dissatisfaction with care quality, particularly when transitioning to Medicaid-supported services.
Living Options & Amenities
Residents at Elizabeth Scott Community can enjoy a range of on-campus amenities and engaging activities designed to promote a joyful living experience. The community offers comfortable living arrangements, although some reviews indicate that the handling of personal belongings and room assignments can be problematic.
Dining & Activities
Dining options at Elizabeth Scott Community have received mixed reviews. While some residents appreciate the availability of snacks and meals, others have criticized the quality and suitability of food options, particularly for those with dietary restrictions. Activities are offered to engage residents, but there are concerns about the overall attentiveness of staff during meal times and activities.
What Families Say
Feedback from families is varied. Some express satisfaction with the care their loved ones received, particularly in the context of rehabilitation and physical therapy. However, others have reported serious concerns about neglect and inadequate responses to their complaints, leading to a sense of frustration and disappointment with the overall care experience.
Room for Improvement
There are notable areas for improvement at Elizabeth Scott Community. Families have reported issues with care consistency, particularly in the Memory Care unit, and concerns regarding the handling of personal belongings. Additionally, some have expressed dissatisfaction with the management’s responsiveness to care-related issues and the general quality of dining options.
Summary
Elizabeth Scott Community provides a range of senior care services in Maumee, Ohio, with a focus on personalized support and a vibrant lifestyle. While many families appreciate the commitment of the staff and the community’s amenities, there are significant concerns regarding care quality and staff turnover. Families considering this facility should weigh the positive experiences against the reported challenges to make an informed decision for their loved ones.
