Overview
Unique Healthcare Solutions, located in Maumee, Ohio, is a local home health company that provides a range of services including skilled nursing, physical therapy, occupational therapy, and long-term home health aides. They accept most insurances, including Medicaid and Medicare, and aim to deliver individualized care plans tailored to the needs of seniors and individuals requiring more assistance at home. The company has also recently opened an Adult Day Program for individuals with developmental disabilities.
Services & Support
Unique Healthcare Solutions offers various services designed to support individuals in their homes. These include skilled nursing care, physical therapy, and occupational therapy. The agency emphasizes a compassionate approach to care, aiming to help clients achieve their personal health goals and maintain independence in a comfortable environment. They work closely with clients, families, and physicians to facilitate smooth transitions to home care.
Care Approach & Staff
The staff at Unique Healthcare Solutions are described as patient and compassionate, with a focus on effective communication. Many families have expressed appreciation for the dedication of the therapists and aides, noting their commitment to the patients’ well-being. For instance, one family shared that their physical therapist was both demanding and caring, always prioritizing the patient’s best interests.
Who They Serve
Unique Healthcare Solutions primarily serves seniors and individuals with specific health needs, including those recovering from surgeries such as open-heart procedures. They aim to provide quality care that meets the unique requirements of each client, ensuring they can remain in their homes as independently as possible.
What Families Say
Feedback from families has been mixed. While some have praised the professionalism and effectiveness of the staff, others have reported significant issues with scheduling and communication. Complaints have included missed appointments and a lack of timely responses, leading to concerns about the overall reliability of the service. One reviewer highlighted a particularly distressing experience involving delays that resulted in serious health complications for their loved one.
Room for Improvement
Several reviews indicate a need for improvement in scheduling and communication practices. Families have reported issues with missed appointments and a lack of follow-through from staff, suggesting that the company may need to enhance its operational efficiency and responsiveness to client needs.
Summary
Unique Healthcare Solutions in Maumee, Ohio, provides a range of home health services aimed at supporting seniors and individuals with specific care needs. While many families have had positive experiences with the staff’s dedication and compassion, there are notable concerns regarding scheduling and communication that the company may need to address to improve overall service quality.
