Overview
ABC Health Care Inc, located in Maumee, Ohio, is a locally owned and operated home health care and nurse staffing agency established in 1981. The agency collaborates with local healthcare providers to meet the needs of the Greater Toledo community, offering a range of services aimed at supporting patients and their families.
Services & Support
ABC Health Care Inc provides home health care services and nursing staffing solutions. They work closely with local doctors and hospitals, ensuring that patients receive the necessary care in a timely manner. The agency is noted for its commitment to patient satisfaction and has been described as going the extra mile to ensure that care needs are met.
Care Approach & Staff
The staff at ABC Health Care Inc is characterized by their professionalism and compassion. Many employees report feeling supported and appreciated in their roles, which contributes to a positive work environment. However, some reviews indicate concerns regarding the training and reliability of the staff, with instances of unprofessional behavior noted by clients.
Who They Serve
ABC Health Care Inc serves a diverse clientele, including individuals with various health conditions requiring home health care. The agency aims to provide tailored services to meet the specific needs of each patient, ensuring a supportive atmosphere for both clients and their families.
Service Area
The agency operates within the Greater Toledo community, focusing on providing home health care services to residents in this region.
Scheduling & Availability
While ABC Health Care Inc strives to provide timely services, there have been multiple reports of scheduling issues, including last-minute cancellations and failure to notify clients about aide availability. This has raised concerns among families relying on consistent care.
What Families Say
Feedback from families is mixed. Some clients express gratitude for the compassionate care provided, describing the staff as friendly and attentive. Others, however, report significant issues with communication and reliability, highlighting experiences where aides did not show up or failed to communicate effectively regarding care plans.
Room for Improvement
Multiple reviews indicate a need for improvement in communication between the agency and clients, particularly regarding scheduling and aide availability. Concerns about staff training and professionalism have also been raised, suggesting that enhancing these areas could lead to better overall experiences for clients.
Summary
ABC Health Care Inc offers home health care services in Maumee, Ohio, with a focus on patient satisfaction and collaboration with local healthcare providers. While many families appreciate the compassionate care and supportive staff, there are notable concerns regarding scheduling reliability and communication. Addressing these issues could enhance the overall quality of care provided.
