Overview
Laurels of Massillon, located in Massillon, Ohio, is a premier skilled nursing and rehabilitation center. With 130 beds dedicated to skilled nursing and a 10-bed assisted living unit, the facility spans 18 beautiful acres and is conveniently located near Aultman Hospital and Mercy Medical Center. The Laurels of Massillon is committed to providing quality, personalized care that promotes independence for both short-term and long-term guests.
Services & Support
Laurels of Massillon offers a comprehensive range of services, including skilled nursing, rehabilitation, assisted living, and memory care. The facility provides tailored medical and daily living services to meet the individual needs of each guest. The dedicated team of associates focuses on creating a comfortable living environment while delivering high-quality health care services.
Care Approach & Staff
The staff at Laurels of Massillon is noted for their compassion and commitment to the well-being of residents. Many families have expressed appreciation for the kindness and attentiveness of the caregivers, highlighting their dedication to ensuring a high quality of life for guests. The team includes registered nurses, licensed practical nurses, and physical, occupational, and speech therapists, all working collaboratively to support residents’ health and wellness.
Who They Serve
Laurels of Massillon serves individuals in need of long-term care, short-term rehabilitation, and assisted living. Families have praised the facility for its supportive and nurturing environment, particularly for elderly residents. Testimonials reflect positive experiences of residents receiving care, especially those recovering from hospital stays.
Dining & Activities
The facility organizes various engaging activities for residents, including bingo nights and community events, which are well-received by families. However, there have been mixed reviews regarding the quality of food served. While some residents have enjoyed certain meals, others have expressed dissatisfaction with the menu options, indicating a need for improvement in meal quality.
What Families Say
Families have shared a range of experiences at Laurels of Massillon. Many commend the facility for its cleanliness and the care provided by staff, noting that their loved ones feel welcomed and valued. Positive feedback often highlights the effectiveness of the therapy sessions and the genuine concern shown by the staff. However, there are also serious concerns raised by some families regarding the quality of care, particularly in instances of inadequate attention to residents’ needs.
Room for Improvement
While many families appreciate the care provided, there are notable concerns regarding the quality of food and instances of inadequate medical attention. Some reviews indicate that residents may not receive timely care, which has led to distressing situations for families. Addressing these issues could enhance the overall experience for residents and their loved ones.
Summary
In summary, Laurels of Massillon offers a range of services for individuals requiring skilled nursing, rehabilitation, and assisted living. The facility is characterized by a compassionate staff and a commitment to personalized care, though there are areas for improvement, particularly regarding meal quality and responsiveness to residents’ needs. Families considering this facility may find a supportive environment but should weigh the feedback from various experiences.
