Overview
The Inn At University Village, located in Massillon, Ohio, is dedicated to providing high-quality senior assisted living and memory care services. The facility aims to create a welcoming environment where residents feel at home, supported, and engaged in their daily lives. Family members have expressed confidence in the care provided, noting the staff’s commitment to treating residents like family.
Services & Support
The Inn At University Village offers a range of services tailored to meet the needs of seniors, including personalized care in both assisted living and memory care settings. The staff is described as caring, professional, and attentive, ensuring that each resident receives the support they need to maintain their independence and dignity.
Care Approach & Staff
Families appreciate the compassionate and dedicated approach of the staff at The Inn At University Village. Reviews highlight the kindness and professionalism of the team, which fosters a sense of safety and belonging for residents. The staff’s attentiveness to individual needs contributes significantly to the positive experiences reported by families.
Living Options & Amenities
Residents at The Inn At University Village enjoy clean and comfortable living spaces that feel like home. The facility is noted for its welcoming atmosphere, which encourages social interaction and community engagement among residents.
Dining & Activities
While many reviews commend the variety of activities available for residents, there are mixed opinions regarding the dining experience. Some residents have expressed dissatisfaction with the quality of food, citing concerns about meal preparation and sanitation in the kitchen. However, the overall engagement in activities helps maintain a vibrant community life.
What Families Say
Families consistently express their satisfaction with The Inn At University Village, praising the attentive staff and the overall environment. Many reviewers highlight the peace of mind they feel knowing their loved ones are well cared for, and they appreciate the sense of community fostered within the facility.
Room for Improvement
Despite the positive feedback, some families have noted areas for improvement, particularly regarding the quality of food and the need for better maintenance of certain facilities, such as ice and beverage machines. Additionally, concerns about medication management have been raised, suggesting that there is room for improvement in this area.
Summary
The Inn At University Village in Massillon, Ohio, offers a compassionate and caring environment for seniors requiring assisted living and memory care. With a focus on personalized care and community engagement, the facility is well-regarded by families. However, attention to dining quality and medication management may enhance the overall experience for residents.

