Overview
Madeira Healthcare Center, located in Madeira, Ohio, is a long-term and post-acute care facility that offers senior rehabilitation, skilled nursing, and long-term care. The center aims to create a supportive environment focused on the emotional and physical well-being of its residents. With various amenities, including a movie theater and café, the facility provides a range of activities designed to enhance the experience for both residents and their families.
Services & Support
The center provides a variety of services, including skilled nursing, rehabilitation, hospice care, and memory care. Residents can benefit from personalized care plans that involve both them and their families in the decision-making process. The facility emphasizes the importance of ongoing relationships to ensure the best care possible.
Care Approach & Staff
The care approach at Madeira Healthcare Center is centered on meeting the emotional and physical needs of residents. While some staff members are described as exceptional, reviews indicate that the quality of care can vary depending on the shift and staff availability. There are mentions of staffing shortages, which may impact the responsiveness of care, as some residents experienced delays in receiving assistance.
Living Options & Amenities
The facility offers various living options, including private and shared rooms. Residents have access to amenities such as a movie room, bar area, dining room, and an upcoming salon. However, some reviews express concerns about the cleanliness and upkeep of the rooms, highlighting that personal care for residents may not always meet expectations.
Dining & Activities
Dining options are available, but several reviews indicate that the food quality could be improved, with reports of cold meals being served. The facility does offer various activities, including physical therapy and recreational programs, to engage residents and promote social interaction.
What Families Say
Feedback from families is mixed. Some express satisfaction with the care provided, noting positive interactions with certain staff members and improvements in their loved ones’ conditions. However, others raise serious concerns about the quality of care, including reports of inadequate attention to personal hygiene and delayed responses to calls for assistance. These experiences suggest that while there are positive aspects of care at Madeira Healthcare Center, there are also significant areas that require improvement.
Room for Improvement
Multiple reviews point to issues with management and staffing levels, which may affect the overall quality of care. Concerns about room cleanliness and the responsiveness of staff to residents’ needs have been highlighted, indicating a need for better oversight and training to ensure a consistently high standard of care.
Summary
Madeira Healthcare Center strives to provide a supportive environment for its residents through a range of services and amenities. While there are positive experiences reported, particularly in terms of certain staff members and the facility’s offerings, significant concerns remain regarding the consistency of care and management practices. Families considering this facility should weigh both the positive and negative feedback to make an informed decision.
