Overview
Buckeye Forest at Madeira, located in Madeira, Ohio, is a nursing home that provides care for residents in need of skilled nursing and rehabilitation services. The facility is noted for its beautiful landscaping and a commitment to creating a welcoming environment for residents and their families.
Services & Support
The facility offers a range of services including rehabilitation and support from a social worker. Staff members are recognized for their compassion and dedication, which helps foster a supportive atmosphere. However, there have been concerns about staffing levels and the quality of care provided, particularly during night shifts.
Care Approach & Staff
The staff at Buckeye Forest at Madeira is described as caring and attentive, with some team members making a significant impact on residents’ lives. The admissions director is particularly noted for her personalized approach during transitions. However, some reviews indicate issues with communication and responsiveness, particularly when families seek information or have concerns regarding their loved ones.
Who They Serve
The facility serves individuals requiring skilled nursing care and rehabilitation support. Many families have shared positive experiences about the care their loved ones received, although there are also reports of dissatisfaction regarding staff availability and care quality.
Levels of Care
Buckeye Forest provides skilled nursing care and rehabilitation services aimed at helping residents recover from surgeries or health issues. While many residents appreciate the care they receive, some reviews highlight significant concerns about the adequacy of care and attention during critical times.
Living Options & Amenities
The facility is praised for its clean and well-maintained environment, although some reviews have raised alarms about cleanliness standards declining over time. Residents generally feel comfortable and at home, aided by the friendly demeanor of the staff.
Dining & Activities
While the facility offers dining services, there are mixed reviews regarding the quality of food provided. Some residents have reported dissatisfaction with meal options and food quality, which has affected their overall experience.
What Families Say
Families have expressed gratitude for the care and support their loved ones receive, particularly highlighting the efforts of certain staff members. However, there are also significant concerns about staffing levels and responsiveness, especially during emergencies or when immediate assistance is needed.
Room for Improvement
Several reviews indicate that the facility could improve in areas such as staffing levels, communication, and cleanliness. Some families have encountered challenges in getting timely responses from staff and have raised concerns about the overall quality of care.
Summary
Buckeye Forest at Madeira provides a range of nursing and rehabilitation services in a generally welcoming environment. While many families appreciate the compassionate care provided by staff, there are notable concerns regarding staffing adequacy and the quality of care, particularly during off-peak hours. Families considering this facility should weigh both the positive experiences shared by some against the reported issues to determine if it meets their loved ones’ needs.
