Overview
Avenue at Lyndhurst Care and Rehabilitation Center, located in Lyndhurst, Ohio, is a facility that offers skilled nursing and rehabilitation services. Founded in 2021, it aims to provide high-quality healthcare with a focus on positive outcomes for residents. The center caters to individuals needing short or long-term care, hospice services, and respite care.
Services & Support
Avenue at Lyndhurst provides a range of services including skilled nursing, rehabilitation, and hospice care. The facility also offers physical, occupational, and speech therapies, along with social worker support. Residents can engage in various activities, and there is a dining service available.
Care Approach & Staff
The care approach at Avenue at Lyndhurst is designed to be responsive to the needs of residents. While some reviews highlight the friendliness and helpfulness of the staff, concerns have been raised regarding staffing levels, particularly during busy times. There have been reports of slow response times to call lights, which has affected the quality of care received by some residents.
Who They Serve
The facility serves a diverse population, including individuals requiring skilled nursing care, those needing rehabilitation after surgery or illness, and residents in need of hospice services. The environment is designed to accommodate both short-term and long-term stays.
Living Options & Amenities
Residents at Avenue at Lyndhurst have access to well-maintained rooms equipped with amenities such as flat-panel TVs and refrigerators. Families are encouraged to personalize living spaces with personal belongings. The facility is noted for its spaciousness and overall cleanliness, contributing to a comfortable living environment.
Dining & Activities
The facility organizes various activities to engage residents, including games like bingo. Dining options are provided, although some reviews indicate that food quality could be improved. Staff assistance is available during mealtimes for residents who require help.
What Families Say
Feedback from families is mixed. While some express gratitude for the care provided, particularly from the therapy team, others have reported serious concerns regarding cleanliness and responsiveness of staff. Instances of neglect, such as delays in addressing residents’ needs, have been highlighted, leading some families to seek alternative care options.
Room for Improvement
Several reviews point to issues with staffing levels and management. There are concerns about the responsiveness of staff to resident needs, which has led to instances of neglect. Families have noted that despite reporting issues to management, changes have not been adequately implemented.
Summary
Avenue at Lyndhurst Care and Rehabilitation Center offers a range of services aimed at supporting residents through skilled nursing and rehabilitation. While the facility has strengths, particularly in its therapy services and cleanliness, significant concerns regarding staff responsiveness and management practices have been raised. Families considering this facility should weigh both the positive aspects and the reported challenges when making decisions about care for their loved ones.