Overview
Right at Home, located in Lima, Ohio, provides trusted in-home care for seniors and adults with disabilities. Their highly trained caregivers offer a range of services, including companionship, hygiene support, respite care, and physical assistance, to help clients live independently at home. Right at Home is committed to creating custom care plans tailored to each individual’s unique situation, ensuring the best possible care.
Services & Support
Right at Home offers a variety of services designed to support the needs of seniors and adults with disabilities. These include companionship, hygiene support, and respite care. Their caregivers are trained to provide physical assistance, which helps clients maintain their independence in a comfortable home environment. The company operates 24/7, providing care during holidays, weekends, evenings, and overnight to accommodate the needs of their clients.
Care Approach & Staff
The staff at Right at Home is frequently described as compassionate and dedicated. Many employees appreciate the supportive work environment, noting that management is understanding and flexible with scheduling. Caregivers often highlight the teamwork within the organization, which contributes to delivering quality care to clients. However, some reviews indicate concerns regarding the treatment of staff, particularly those with mental health issues, which may affect the overall care experience for clients.
Who They Serve
Right at Home serves seniors and adults with disabilities, providing essential in-home care that allows them to live independently. The company tailors its services to meet the specific needs of each client, ensuring that care is effective and personalized.
What Families Say
Feedback from families is mixed. Many express gratitude for the compassionate care their loved ones receive, highlighting the kindness and dedication of staff members. However, there are also concerns about the company’s ability to provide consistent care, with reports of staff shortages leading to missed appointments. Some families have voiced serious concerns about the professionalism and responsiveness of the company, impacting their overall satisfaction.
Room for Improvement
There are noted areas for improvement, particularly regarding staff management and communication. Some reviews suggest that the company could enhance its support for employees with mental health challenges and ensure that all caregivers are adequately trained to meet clients’ needs. Additionally, addressing staffing shortages may help improve the reliability of care services.
Summary
Right at Home in Lima, Ohio, offers a range of in-home care services tailored for seniors and adults with disabilities. While many families appreciate the compassionate care provided by dedicated staff, concerns about staffing and management practices have been raised. The company has potential for growth in areas related to employee support and service reliability, which could enhance the overall experience for both clients and their families.
