Overview
Heartland Hospice, located in Kettering, Ohio, is dedicated to providing compassionate end-of-life care. As part of the Gentiva family of hospice and home health providers, Heartland Hospice focuses on delivering physical, emotional, and social support to patients and their families facing terminal diagnoses. Their goal is to enable individuals to live with dignity and grace during challenging times.
Services & Support
Heartland Hospice offers a range of services designed to support patients and their families. These include 24-hour nursing care, symptom management, and emotional support. The hospice team collaborates closely with families to create personalized care plans that address individual needs. They also provide professional grief counseling and bereavement care for up to 13 months following a loved one’s passing.
Care Approach & Staff
The care approach at Heartland Hospice emphasizes compassion and understanding. Their team consists of physicians, nurses, social workers, hospice aides, and chaplains who work together to meet the emotional, spiritual, and physical needs of patients. Families have noted the staff’s ability to provide care that feels personal and familial, creating an environment of support and comfort.
Who They Serve
Heartland Hospice serves patients with life-limiting illnesses, including those with end-stage heart disease, COPD, Alzheimer’s disease, and ALS. Eligibility for hospice care typically includes patients with a life expectancy of six months or less. The organization aims to meet patients and families where they are in their journey, offering tailored support.
Room for Improvement
While many families express gratitude for the care provided by Heartland Hospice, there are some mixed reviews regarding the overall experience. A few individuals have reported challenges with service quality and communication. It may be beneficial for the organization to address these concerns to enhance their service delivery.
Summary
Heartland Hospice in Kettering, Ohio, is committed to providing compassionate end-of-life care through a dedicated team of professionals. Their services encompass a wide range of support, focusing on the physical, emotional, and spiritual needs of patients and their families. While many families have expressed satisfaction with the care received, there are areas identified for potential improvement. Overall, Heartland Hospice aims to create a supportive environment for those facing life-limiting illnesses.