Overview
Suncrest Hospice – Cleveland, located in Independence, Ohio, is dedicated to providing high-quality hospice and home health care services. Their mission emphasizes exceptional clinical care, clear communication, and a commitment to exceeding customer expectations. The team at Suncrest is comprised of compassionate professionals who work collaboratively to ensure that patients and their families receive the support they need during challenging times.
Services & Support
Suncrest Hospice offers a comprehensive range of services tailored to meet the individual needs of patients and their families. These services include skilled nursing, pain and symptom management, emotional and spiritual support, and assistance with daily activities. The hospice care team consists of physicians, nurses, aides, social workers, and therapists, all committed to honoring patients’ wishes and providing comfort in their final days.
Care Approach & Staff
The care approach at Suncrest Hospice emphasizes compassion and teamwork. Many families have expressed appreciation for the attentive and caring nature of the staff, noting their dedication to providing quality care. The team works closely with families to maintain open lines of communication, ensuring that they are informed and involved in the care process. This commitment to collaboration has been highlighted in numerous reviews, reinforcing the positive experiences families have had during difficult times.
Who They Serve
Suncrest Hospice serves patients in need of end-of-life care, as well as their families. They provide support not only to patients but also to family members, allowing them to focus on spending quality time with their loved ones without the burden of caregiving responsibilities.
What Families Say
Feedback from families indicates a strong level of satisfaction with Suncrest Hospice’s services. Many reviews highlight the compassionate nature of the staff and their ability to provide support during a challenging time. Families have shared experiences of receiving timely communication and attentive care, which helped ease their loved ones’ transitions. However, some reviews noted areas for improvement, particularly regarding communication after a patient’s passing.
Room for Improvement
While many families have had positive experiences with Suncrest Hospice, there are mentions of communication issues, particularly concerning follow-up after a patient’s passing. Some families felt that there was a lack of support and acknowledgment during this sensitive time, which could be an area for the organization to enhance.
Summary
Suncrest Hospice – Cleveland is a dedicated provider of hospice and home health care services in Independence, Ohio. With a focus on compassionate care and strong communication, the team works to support patients and their families during end-of-life transitions. While many families have praised their services, there are opportunities for improvement in post-passing communication. Overall, Suncrest Hospice is a commendable choice for those seeking quality hospice care.
