Overview
Gentiva Hospice, located in Independence, Ohio, is dedicated to providing compassionate care for individuals facing life-limiting illnesses. Their mission is to support patients and families through physical, emotional, and spiritual challenges, ensuring that every moment is meaningful. Gentiva emphasizes delivering personalized care that respects the dignity and grace of those they serve.
Services & Support
Gentiva Hospice offers a range of services including hospice care, palliative care, and home health care. Their hospice team is composed of nurses, social workers, aides, and chaplains who work collaboratively to address the comprehensive needs of patients and their families. The company aims to provide not just symptom management but also emotional and spiritual support during difficult times.
Care Approach & Staff
The staff at Gentiva Hospice is noted for their compassion and commitment to patient care. Many families have expressed appreciation for the quick response times and the dedication of the team members. However, there have been mixed reviews regarding the consistency of care, with some families reporting unmet expectations and a lack of communication regarding staffing changes.
Who They Serve
Gentiva Hospice serves individuals with life-limiting illnesses and their families, providing support in both home settings and assisted living facilities. Their services are designed to address the unique needs of each patient, ensuring that they receive care tailored to their specific situation.
What Families Say
Family feedback about Gentiva Hospice is varied. Some families have shared positive experiences, highlighting the compassionate care provided during challenging times. For instance, one family appreciated the support they received during their father’s passing, noting the professionalism and compassion of the staff. Conversely, there are significant concerns regarding the quality of care, with some families expressing dissatisfaction with the responsiveness and professionalism of certain staff members. The experiences shared indicate a need for improvement in communication and consistency in care delivery.
Room for Improvement
Several reviews indicate areas where Gentiva Hospice could enhance their services. Families have reported issues with staff turnover and communication, particularly regarding changes in care plans and the availability of aides. These challenges have led to feelings of frustration and disappointment for some families during critical times.
Summary
Gentiva Hospice strives to provide compassionate and comprehensive care for individuals facing life-limiting illnesses in Independence, Ohio. While many families have praised the dedication and responsiveness of the staff, there are notable concerns regarding consistency and communication that potential clients should consider. Families are encouraged to weigh these factors when selecting hospice services to ensure their loved ones receive the best possible care.
