Overview
Shepherd of The Valley – Liberty, located in Girard, Ohio, offers a homelike atmosphere for its residents, focusing on comfort and worry-free living. This facility is part of the Shepherd of the Valley Lutheran Retirement Services, providing a range of services including independent living, assisted living, memory care, and skilled nursing. The community emphasizes a family-oriented atmosphere, aiming to enrich residents’ lives through dedicated care and wellness programs.
Services & Support
Shepherd of The Valley provides a comprehensive continuum of care, including skilled nursing and rehabilitation services. Reviews indicate that the facility offers physical therapy, although experiences with this service vary. Some families have expressed concerns about the level of attention and support during rehabilitation, highlighting instances where patients felt neglected or received insufficient therapy. The presence of a social worker is noted as a supportive aspect, guiding families through the rehabilitation and discharge process.
Care Approach & Staff
The staff at Shepherd of The Valley is generally described as friendly and professional. Many reviews commend the entire team, from nursing to housekeeping, for their helpfulness and dedication. However, there are mentions of understaffing leading to delays in response times for patient needs, particularly when using call buttons. While some families have reported positive experiences with the care provided, others have raised issues regarding the adequacy of medical attention and the handling of patient needs.
Who They Serve
This facility caters to a diverse range of residents, including those requiring rehabilitation after injuries, such as falls or surgeries, and individuals needing assistance with daily living activities. The community is designed to support both independent living and those who require more intensive care, such as memory care and skilled nursing services.
Living Options & Amenities
Shepherd of The Valley – Liberty features spacious apartments and condos, promoting independence while providing necessary assistance. The facility is well-maintained, with amenities that include a library, outdoor sitting areas, and daily activities. The beautiful campus, complete with a pond and gazebo, contributes to a welcoming environment for residents.
Dining & Activities
Residents have access to exceptional dining options and a variety of social activities designed to enhance their quality of life. Daily activities and church services are part of the community’s offerings, fostering engagement and social interaction among residents.
What Families Say
Feedback from families is mixed; while many appreciate the cleanliness and friendly atmosphere of the facility, others have voiced concerns about staffing levels and the quality of medical care. Some families have had positive experiences with the support provided during recovery, citing the professionalism of the staff. However, there are notable criticisms regarding the adequacy of physical therapy and communication with medical staff.
Room for Improvement
While many aspects of care and community life are praised, there are recurring themes of understaffing and delays in response times for patient needs. Some families have expressed dissatisfaction with the handling of medical concerns and the thoroughness of rehabilitation services.
Summary
Overall, Shepherd of The Valley – Liberty presents a welcoming environment with a range of living options and supportive services. While there are positive aspects to the care and amenities offered, families should consider both the strengths and areas for improvement when evaluating this facility for their loved ones.