Overview
Loving Care Home Health Agency, located in Garfield Heights, Ohio, is dedicated to providing in-home care services aimed at helping seniors maintain their independence for as long as possible. The agency emphasizes an Interactive Caregiving approach, which fosters meaningful interactions through conversation and engaging activities, enriching the lives of seniors both physically and emotionally.
Services & Support
The agency offers a variety of in-home care services, including companionship, assistance with meals, mobility support, personal care, and help with errands. They also provide notary services and are an official WebCheck location for BCI and FBI background checks, ensuring a level of trust and safety for families seeking care for their loved ones.
Care Approach & Staff
Loving Care Home Health Agency focuses on Interactive Caregiving, which aims to create opportunities for engagement and enrichment in the lives of seniors. While many clients have noted that the caregivers are pleasant and flexible, there have been concerns regarding the professionalism of the office staff. Some reviews indicate that interactions with the office can be challenging, with reports of rudeness and unprofessional behavior.
What Families Say
Feedback from families highlights a mix of experiences. Some families express gratitude for the compassionate care provided, noting that the agency treats clients as their own family. However, there are also comments regarding the professionalism of the office staff, with some families feeling that the management could improve in overseeing the team’s conduct.
Room for Improvement
There are noted concerns about the professionalism of the office personnel, with several families describing interactions as unprofessional and sometimes rude. Improving communication and management within the office could enhance the overall experience for families seeking care.
Summary
Loving Care Home Health Agency in Garfield Heights, Ohio, offers a range of in-home care services designed to support seniors in maintaining their independence. While the agency’s caregiving approach is appreciated, there are areas for improvement regarding the professionalism of the office staff. Families have shared mixed experiences, highlighting both the compassionate care provided by caregivers and challenges with office interactions.
