Overview
Creekside Care Center of Gahanna, located in Gahanna, Ohio, is a skilled nursing facility that aims to provide care for its residents. However, reviews indicate a significant divide in experiences among families and residents, with some praising the environment and staff, while others express serious concerns regarding the quality of care.
Services & Support
Creekside Care Center offers rehabilitation services as part of its care approach. The facility is designed to support residents with various healthcare needs, but the feedback suggests that the execution of these services can vary widely.
Care Approach & Staff
While some reviews highlight the compassionate and attentive nature of the staff, describing them as hardworking and dedicated, others report alarming incidents of neglect. Positive comments emphasize a warm, family-like atmosphere and teamwork among staff members. However, there are troubling accounts of inadequate responses to residents’ needs, with complaints about staff not attending to call buttons and a lack of timely care.
Who They Serve
Creekside Care Center serves a diverse population of residents requiring skilled nursing and rehabilitation services. The facility aims to create a welcoming environment for both residents and their families, but experiences shared by families suggest that care quality may not consistently meet expectations.
Living Options & Amenities
The facility features a large courtyard, which some residents and families appreciate as a pleasant outdoor space. However, the overall cleanliness and maintenance of the facility have been called into question, with some visitors noting unpleasant odors that detract from the living environment.
What Families Say
Feedback from families is mixed. Some commend the facility for its friendly staff and supportive atmosphere, while others share distressing experiences, including reports of neglect and unsanitary conditions. This dichotomy suggests that while some residents feel cared for, others have encountered significant issues that raise concerns about the facility’s ability to provide consistent, quality care.
Room for Improvement
Several reviews point to a need for improvement in staff responsiveness and overall cleanliness. Concerns about odors and the attentiveness of caregivers have been consistently noted, indicating that the facility may benefit from addressing these critical issues to enhance the quality of care for its residents.
Summary
Creekside Care Center of Gahanna presents a complex picture of care. While some families and residents express satisfaction with the staff and environment, others highlight serious shortcomings in care and cleanliness. Prospective residents and their families may wish to consider these varied experiences when evaluating this facility for their loved ones.
