Overview
O’Neill Healthcare Fairview Park, located in Fairview Park, Ohio, is a family-owned facility that has been providing comprehensive inpatient and outpatient rehabilitation and nursing care for over 60 years. Opened in April 2015, this facility aims to meet the needs of the community with a commitment to quality care and a holistic approach that involves family and community participation.
Services & Support
O’Neill Healthcare offers a range of services including skilled nursing care, rehabilitation, and hospice care. The facility is designed to support residents through various stages of recovery and care, with an emphasis on personalized treatment plans and active participation in rehabilitation.
Care Approach & Staff
The care approach at O’Neill Healthcare emphasizes a supportive and home-like atmosphere. While some reviews highlight the dedication of certain staff members, others express concerns regarding responsiveness and staffing levels. Instances of delayed assistance and neglect have been reported, indicating variability in the quality of care provided.
Who They Serve
O’Neill Healthcare Fairview Park serves a diverse population, including seniors requiring rehabilitation, skilled nursing, and hospice care. The facility aims to cater to the unique needs of each resident, promoting a high quality of life through tailored care plans.
Levels of Care
The facility provides various levels of care, including rehabilitation services to help residents regain independence after hospital stays. Feedback indicates that while therapy services have received praise for their effectiveness, there are concerns about the overall quality of nursing care and responsiveness.
Living Options & Amenities
The facility features a modern design with amenities aimed at enhancing the resident experience. While some residents appreciate the physical therapy wing and activities available, others have noted cleanliness issues and unpleasant odors in certain areas of the facility.
Dining & Activities
Dining options at O’Neill Healthcare include daily meals with a rotating menu. However, reviews indicate that food quality can be inconsistent, with reports of cold meals and delays in service. The facility also offers various activities to engage residents, which some have found beneficial.
What Families Say
Feedback from families is mixed. While some commend the rehabilitation services and certain staff members for their care and compassion, others express serious concerns regarding neglect and poor communication. Instances of residents being left in unsanitary conditions have led to distress among families.
Room for Improvement
There are notable concerns regarding staffing levels and the responsiveness of the nursing staff. Several reviews mention long wait times for assistance and issues with cleanliness, indicating a need for improvement in these areas to enhance the overall resident experience.
Summary
O’Neill Healthcare Fairview Park presents a complex picture. While it offers essential rehabilitation and nursing services in a modern facility, feedback highlights significant variability in care quality and responsiveness. Families considering this facility should weigh the mixed reviews and assess whether it aligns with their loved one’s needs.