Overview
The Willows Health & Rehab Center, located in Euclid, Ohio, is a nursing home facility that offers a range of senior nursing and health care services. Situated among parks and beaches, this center aims to provide a patient-focused approach to care, with an interdisciplinary team dedicated to meeting the needs of residents and their families.
Services & Support
The Willows provides a variety of services, including skilled nursing care, physical therapy, speech and occupational therapies, wound care, medication management, and respite care. The facility emphasizes wellness through socialization and spiritual needs, ensuring that residents engage in activities that promote both physical and emotional well-being.
Care Approach & Staff
The staff at The Willows Health & Rehab Center are noted for their dedication to resident care. Many reviews highlight the caring and friendly nature of the team, creating a family-like atmosphere. However, some feedback indicates concerns about staffing levels and the quality of care received, suggesting that experiences may vary.
Living Options & Amenities
The facility is described as clean and well-maintained, although there are mixed reviews regarding the overall condition of the rooms and common areas. While some visitors appreciated the cleanliness and lack of unpleasant odors, others reported issues with room conditions and cleanliness, indicating a need for improvement in this area.
Dining & Activities
Residents participate in various activities, including religious group meetings and holiday celebrations, which help foster a sense of community. However, some reviews mention dissatisfaction with the food quality, indicating that there may be room for enhancement in this aspect of resident care.
What Families Say
Feedback from families is mixed. Many appreciate the clean environment and the staff’s dedication to resident care, while others express serious concerns about cleanliness and staff responsiveness. Positive comments often highlight the engaging activities available, while negative experiences focus on neglect and inadequate staffing.
Room for Improvement
While many reviews praise the facility’s cleanliness and supportive staff, several families have raised concerns regarding the maintenance of rooms and the overall responsiveness of staff. Issues related to odor and cleanliness have also been noted, suggesting areas that require attention to enhance the overall resident experience.
Summary
The Willows Health & Rehab Center in Euclid, Ohio, offers a range of skilled nursing and rehabilitation services in a community-oriented environment. While many residents and families appreciate the caring staff and engaging activities, there are notable concerns regarding cleanliness and staff responsiveness that potential residents should consider.
