Overview
The GRAND of Dublin – An Optalis Health & Rehabilitation Center, located in Dublin, Ohio, offers a blend of compassionate care and professional expertise in a serene environment. The facility is designed to support both short-term rehabilitation and long-term care needs, providing a range of services aimed at enhancing the quality of life for its residents.
Services & Support
The GRAND specializes in various services including skilled nursing, rehabilitation, memory care, and respite care. Residents benefit from a dedicated team that focuses on creating personalized care plans tailored to individual needs. The center also emphasizes social worker support, ensuring that families have assistance navigating care options and transitions.
Care Approach & Staff
The staff at The GRAND is noted for their dedication and compassion, with many residents highlighting the exceptional physical therapy team. Therapists are described as attentive and encouraging, helping residents regain strength and mobility. However, some reviews mention that staffing levels may not always meet the needs of all residents, leading to delays in care.
Who They Serve
The GRAND serves a diverse population, including those seeking rehabilitation after surgery, individuals requiring long-term skilled nursing care, and residents needing memory care support. Families appreciate the warm atmosphere and the sense of community fostered within the facility.
Living Options & Amenities
The facility features well-appointed private rehab suites, designed for comfort and accessibility. Amenities include a state-of-the-art therapy gym and a variety of activities aimed at enriching residents’ lives. The environment is described as beautiful and home-like, contributing to a positive experience for both residents and their families.
Dining & Activities
While many residents enjoy the activities offered, including social events and outings, there are mixed reviews regarding the dining experience. Some residents have expressed dissatisfaction with the food quality and timeliness of meal delivery, indicating that improvements could be made in this area.
What Families Say
Feedback from families is varied. Many commend the exceptional therapy services and the caring nature of staff, particularly in memory care. However, several reviews express concerns about communication issues and the need for more staff to ensure timely care. Families are encouraged to be proactive advocates for their loved ones to ensure all needs are met.
Room for Improvement
Several reviews indicate that the facility could benefit from improved staffing levels to enhance resident care. Issues such as delayed responses to requests and inconsistent communication have been noted. Families suggest that increasing staff support could significantly improve the overall experience for residents.
Summary
The GRAND of Dublin – An Optalis Health & Rehabilitation Center provides a supportive environment for seniors, combining expert care with a focus on rehabilitation and quality of life. While the facility has many strengths, including a dedicated therapy team and a pleasant atmosphere, attention to staffing and communication could enhance the overall experience for residents and their families.