Overview
Sanctuary at Wilmington Place, located in Dayton, Ohio, offers a range of services including assisted living, skilled nursing, and rehabilitation. While some families have expressed satisfaction with the therapy and nursing staff, there are significant concerns regarding the quality of care and communication within the facility.
Services & Support
Sanctuary at Wilmington Place provides various services aimed at supporting residents’ needs. These include personalized care plans, 24/7 nursing care, assistance with daily activities, and rehabilitation services such as physical therapy. However, reviews indicate issues with neglect and inadequate medical treatment, which have raised alarms among families.
Care Approach & Staff
The facility emphasizes a personalized approach to care, with a focus on balancing independence and assistance for residents. While some staff members, particularly in therapy, have received positive feedback for their dedication and support, there have been numerous complaints about the attentiveness of aides and nurses. Families have reported instances of neglect, including residents being left unattended for extended periods and insufficient communication regarding care needs.
Who They Serve
Sanctuary at Wilmington Place caters to individuals requiring assisted living, skilled nursing, and rehabilitation services. Reviews suggest that the facility may not be suitable for those needing specialized care or who are not mobile, as neglectful practices have been reported.
Levels of Care
The facility offers several levels of care, including skilled nursing care and rehabilitation services designed to support recovery from serious health issues. However, families have noted that the quality of care can vary significantly, with some residents experiencing worsening conditions during their stay.
Room for Improvement
Feedback from families indicates a need for improvement in staffing levels and communication among caregivers. Reports of neglect, including residents developing bed sores and being left without assistance, highlight critical areas that require attention. Additionally, there are concerns about the cleanliness of the facility and the overall responsiveness of the staff.
What Families Say
Reviews from families are mixed, with some praising the therapy team for their exceptional care, while others express deep dissatisfaction with the overall quality of care provided. Complaints about neglect, lack of communication, and inadequate medical attention are prevalent, leading many families to advise against choosing this facility for their loved ones.
Summary
Sanctuary at Wilmington Place in Dayton, Ohio, presents a range of care options for residents, but significant concerns about neglect and inconsistent care have emerged from family reviews. While some staff members, particularly in therapy, are commended for their efforts, the overall experience reported by families suggests a need for substantial improvements in care practices and facility management.
“`
