Overview
Riverside Healthcare Center, located in Dayton, Ohio, is a senior rehabilitation and health center that provides a range of services including short-term recovery, rehabilitation, and long-term care. The facility aims to focus on the emotional and physical well-being of its residents, promoting a supportive environment for both patients and their families.
Services & Support
Riverside Healthcare Center offers skilled nursing services and rehabilitation, emphasizing a person-centered approach. The facility aims to create an ongoing relationship with residents and their families to ensure tailored care. However, reviews indicate significant concerns regarding the quality of care and support provided.
Care Approach & Staff
While Riverside claims to prioritize emotional and physical well-being, many reviews highlight issues with staff professionalism and attentiveness. Instances of neglect, including failure to meet dietary needs and inadequate responses to patient requests, have been reported. Some residents have noted that while there are staff members who seem caring, overall staffing levels and consistency are areas needing improvement.
Dining & Activities
The dining experience at Riverside has received criticism, with reports of unappetizing food and inadequate portion sizes. Residents have expressed dissatisfaction with the management of special dietary requirements, leading to feelings of neglect. Additionally, while activities such as bingo and crafts are mentioned, the overall atmosphere has been described as depressing.
What Families Say
Reviews from families paint a concerning picture of Riverside Healthcare Center. Many express deep dissatisfaction with the care provided, citing neglect and a lack of responsiveness from staff. Some families have even resorted to legal action due to serious grievances, including issues related to medication management and overall patient care. Positive comments about specific staff members exist, but they are overshadowed by numerous negative experiences.
Room for Improvement
Feedback indicates a pressing need for improvements in staffing levels, care quality, and cleanliness. Many reviewers have noted unsanitary conditions and a general lack of attention to residents’ needs, contributing to a negative perception of the facility.
Summary
Riverside Healthcare Center in Dayton, Ohio, presents a troubling picture based on numerous reviews. While the facility aims to provide a supportive environment for rehabilitation and care, significant concerns have been raised regarding staff professionalism, dietary management, and overall patient care. Families considering Riverside for their loved ones may want to weigh these experiences carefully.
