Overview
Legacy Centerville, located in Dayton, Ohio, offers skilled nursing and rehabilitation services. While some families have reported positive experiences with the care provided, there are significant concerns regarding the facility’s management and overall quality of care.
Services & Support
Legacy Centerville provides skilled nursing and rehabilitation services, focusing on recovery and support for residents. However, feedback indicates inconsistencies in the quality of care, with some residents experiencing neglect in basic needs such as nutrition and hygiene.
Care Approach & Staff
The staff at Legacy Centerville has received mixed reviews. While some families praise the caring nature of the nursing and therapy staff, others have noted issues with staff responsiveness and teamwork. Instances of staff appearing disengaged or failing to provide adequate assistance have been reported, raising concerns about the overall care approach.
Who They Serve
Legacy Centerville serves individuals in need of skilled nursing and rehabilitation services. This includes residents recovering from surgeries or injuries, as well as those requiring ongoing medical support. However, families have expressed concerns about the appropriateness of care for residents with specific needs, particularly those with complex medical conditions.
Levels of Care
The facility offers skilled nursing care and rehabilitation services. Residents may receive physical and occupational therapy as part of their recovery process. However, feedback suggests that the level of attention and care can vary significantly among staff members.
Room for Improvement
Numerous reviews highlight significant areas needing improvement at Legacy Centerville. Issues such as poor communication from administration, inadequate response times to resident needs, and cleanliness concerns have been raised. Additionally, some families experienced distress due to perceived lack of respect and professionalism in handling sensitive situations.
Summary
Legacy Centerville presents a mixed picture for families considering skilled nursing and rehabilitation services. While some staff members are described as caring and attentive, systemic issues regarding management and staff responsiveness have been noted. Families may want to carefully evaluate their options and consider these factors when making decisions about care for their loved ones.
