Overview
Crossroads Hospice & Palliative Care, located in Dayton, Ohio, is a national leader in providing innovative hospice and palliative care services. Established in 2007, the organization focuses on supporting patients and families managing serious illnesses and end-of-life care. Their team aims to assist with advanced care planning, emotional and spiritual support, and coordination of care, ensuring families have access to the resources they need during difficult times.
Services & Support
Crossroads Hospice offers a range of services designed to support both patients and their families. These include nursing evaluations, home health aide visits, social worker support, and spiritual guidance through chaplains. The organization emphasizes 24/7 availability, providing care and support whenever families need it most. Unique programs like the Gift of a Day and Life Journal are also utilized to honor and celebrate patients’ lives.
Care Approach & Staff
The staff at Crossroads Hospice is noted for their compassion and dedication. Reviews highlight the professionalism and kindness of the nurses and aides, who are described as treating patients like family. Families appreciate the constant communication and support provided throughout the care process, particularly during challenging times. However, some experiences indicate inconsistencies in care, particularly regarding medication management and communication.
Who They Serve
Crossroads Hospice serves individuals facing serious illnesses, including those with cancer and other life-limiting conditions. They provide care in various settings, including homes, hospitals, and long-term care facilities, ensuring that patients receive appropriate support tailored to their needs.
Room for Improvement
While many families express gratitude for the compassionate care received, there are notable concerns regarding communication and medication management. Some reviews indicate issues with timely responses and the handling of medications, leading to frustration among families. Ensuring consistent communication and addressing these operational challenges could enhance the overall experience for patients and their loved ones.
Summary
Crossroads Hospice & Palliative Care in Dayton, Ohio, is dedicated to providing compassionate support for patients and families navigating serious illnesses. Their comprehensive services and commitment to emotional and spiritual care are frequently praised. However, some families have reported challenges with medication management and communication, highlighting areas for improvement. Overall, Crossroads is recognized for its caring staff and supportive approach during difficult times.
