Overview
BlueGreen Home Health Care, located in Dayton, Ohio, provides home health care services, including transportation and nursing care. However, the agency has received numerous reviews indicating significant issues with service reliability and staff professionalism.
Services & Support
BlueGreen offers a range of home health services, including transportation for clients needing assistance to appointments. Unfortunately, many reviews highlight problems with their transportation service, including missed pick-ups and delays. Clients have reported instances of drivers not arriving on time or at all, leaving them waiting for hours without communication from the agency.
Care Approach & Staff
The staff at BlueGreen has received mixed feedback. While some employees are described as helpful and courteous, others have been criticized for unprofessional behavior. Reports include instances of aides not fulfilling their duties, arriving late, or even engaging in inappropriate conduct. Concerns have also been raised about the agency’s hiring practices and the overall quality of care provided.
Who They Serve
BlueGreen primarily serves elderly clients and individuals with disabilities who require home health care and transportation services. Many reviews indicate that families are dissatisfied with the level of care and respect their loved ones receive.
Room for Improvement
Reviews consistently point to the need for improvement in several areas, including staff training, communication, and overall reliability of services. Clients have expressed frustration over the lack of accountability and responsiveness from the agency, particularly regarding transportation issues and staff conduct.
What Families Say
Feedback from families highlights a troubling pattern of unreliability and unprofessionalism. Many clients have experienced missed appointments and delays, which have caused significant inconvenience. Furthermore, there are serious concerns about the conduct of some staff members, leading families to question the agency’s ability to provide safe and respectful care.
Summary
In summary, BlueGreen Home Health Care in Dayton, Ohio, faces considerable challenges regarding service reliability and staff professionalism. While they provide essential home health and transportation services, numerous reviews suggest that families may encounter significant issues with the quality of care and dependability. Families considering this agency should be aware of these concerns and proceed with caution.
