Overview
Alternate Solutions HomeCare, located in Dayton, Ohio, provides home health and hospice care services. The organization has been active since 1999 and claims to partner with premier health systems to deliver quality care at home.
Services & Support
The company offers various home health services, including nursing care, physical therapy, and support for patients transitioning from hospital to home. They also provide hospice care aimed at supporting patients and families during challenging times.
Care Approach & Staff
Clients have reported mixed experiences regarding the care approach. Some families appreciate the kindness and attentiveness of the nursing staff, noting that they are knowledgeable and effective in helping patients recover. However, there have been multiple mentions of issues with staffing and organization, leading to concerns about the overall management of care.
Who They Serve
Alternate Solutions HomeCare serves a diverse clientele, including elderly patients needing assistance after surgeries and those requiring long-term care. Families have shared experiences about the care provided to their grandparents and other loved ones, highlighting the importance of compassionate support during recovery.
Service Area
The primary service area is Dayton, Ohio, where the company focuses on home health and hospice care in partnership with local health systems.
Scheduling & Availability
Several families have expressed frustration with scheduling and logistics, indicating that they often had to follow up to confirm appointments. While nurses were reported to be competent once they arrived, the coordination of care has been noted as a significant area for improvement.
What Families Say
Feedback from families is varied. Some express gratitude for the care their loved ones received, particularly praising individual staff members for their dedication and support. Conversely, there are also strong criticisms regarding the company’s organization and communication, with some families advising caution based on their experiences.
Room for Improvement
The company faces challenges related to staffing shortages and management issues, as noted by several reviewers. Concerns about the timeliness of care and supply management have been highlighted, suggesting that improvements in these areas could enhance the overall client experience.
Summary
In summary, Alternate Solutions HomeCare in Dayton, Ohio, provides a range of home health and hospice services. While many families appreciate the compassionate care from individual staff members, there are significant concerns regarding scheduling, organization, and overall management. Families considering this provider may want to weigh these factors based on their specific needs.
